The Standing Order - JD Wetherspoon Reviews Summary

Value for Money

Pros:

• "Terrific value for money."
• "If you're looking for a nice night with friends or family, that won't break the bank."
• "Nice and cheap, didn't eat her but food being brought out looked good."
• "The drinks are quite economically priced and that's a big win."
• "Edinburgh prices are not cheap but here prices are reasonable."
• "Their prices are extremely reasonable."
• "Good value for city centre."

Cons:

• "The only drawback is that it does not have true Spoons prices. In general it is a little more expensive than your average spoons."
• "What happened to the food prices? Why would I eat in a spoons at that price?"
• "Prices are cheap compared to others but don't expect much to the standard of food."

Customer Service

Pros:

• "The staff was great - we ordered at the bar."
• "The staff are so friendly and helpful, and best of all - service is quick."
• "Bar staff always friendly even been so busy."
• "Staff were very friendly and helpful and the place had a great atmosphere."
• "The Team are Very helpful and welcoming."
• "Staff is young and helpful, really nice people."
• "All staffs are very good and very friendly."

Cons:

• "Staff are ridiculously slow at serving and seem to be incapable of speeding up no matter how long you've been waiting."
• "Such poor customer service."
• "Service was slow and waiter just dumped food on the table."
• "Rude server said they were having staffing issues."
• "The service was slow and inattentive, with long wait times and a lack of attentiveness from the staff."
• "The manager was so rude and arrogant and proceeded to argue and talk over us Infront of a full room of customers."
• "Complete rudness. The customer service here is terrible."

Food Quality

Pros:

• "Good food & a lovely choice of beers on tap as usual!"
• "The food is fresh, homemade. The menu is vegetarian friendly and there is a lot of choices!"
• "I went to this amazing pub by chance and it turned out that they serve one of the best fish and chips I have ever had."
• "The food was great and we didn’t have to wait too long. Information panels on the walls, and paintings of historical luminaries, illustrate the story of the building's past use as a bank."
• "Food came very quickly, it was hot and very tasty."
• "We each had a burger which we really enjoyed. The food was well made and tasted lovely."
• "Food was lovely as per usual for wetherspoons."

Cons:

• "Everything was over cooked, eggs hard, hash browns and black pudding hard over cooked, and sausages dry and over cooked."
• "The mixed grill plate was a disaster, lukewarm and a shoe sole is more tender."
• "The chicken burger was very average we order extra chicken slice as the online ordering was quite confusing, the fish and chips was too oily."
• "Very disappointing vegetarian cooked breakfast - arrived barely lukewarm."
• "Had the worst excuse of a steak ever, lump of badly cooked fat basically."
• "The food was not edible. Served within 10 mins of ordering."
• "The food was pretty poor... half of it was cold and the other half was a mix of over and under cooked."

Ambiance and Decor

Pros:

• "Absolutely outwordly. The space is enormous, the main hall is huge but there are many smaller rooms."
• "The standing order is one of the most beautiful buildings in Edinburgh with massive marble columns and an amazing acid etched glass arched roof."
• "Great Spoons venue in a magnificent old bank. The architecture is amazing inside and out."
• "The building inside is stunningly beautiful. It has this ecclesiastic aura that cannot be matched anywhere else."
• "Such grand surroundings, being the old bank headquarters, to have a few beers!"
• "The place was originally a bank and that adds 10x to the atmosphere - its massive and regal!"
• "A very grand looking pub, tall ceilings and old paintings on the wall."

Cons:

• "Too much furniture crammed in, bums on seats is clearly more important than customer experience."
• "I was sort of horrified by how tacky and unclean the place was in person."
• "The only down side was that the tables were crammed together like sardines."
• "The majority of tables are almost always covered with dirty plates and dishes."
• "The tables that were available were all sticky with spilled drinks and food, and the menus were sticky."
• "It's an impressive historical building but now tired inside and desperately in need of refurbishment."
• "Good location but very dark eating area."

Facilities and Cleanliness

Pros:

• "Very clean and very warm."
• "The place was beautiful inside and the staff was pleasant and the tables were cleaned regularly."
• "Ladies loos clean and no nasty smells."
• "Arrived and luckily found a booth for four of us to sit in straight away as we had luggage and needed space for our bags."
• "The bar's design is very in keeping with the style of the building and of a suitably impressive size."
• "Social distancing and track and trace strictly adhered to."
• "The building has high pretty ceilings & is quite extraordinary compared to other Wetherspoons."

Cons:

• "The toilets are downstairs so plan ahead."
• "The disabled toilet was locked, and I had to queue at the bar to get the key."
• "The toilets are at the bottom of a narrow, long staircase, which isn't the best either."
• "When tables finally cleared they weren't wiped down let alone sprayed with a sanitizer."
• "The place smells like sweat mixed with food. Very stingy."
• "Cool atmosphere due to fact it is a pub based around an old bank building. The negative aspect was that the table we ended up sitting at was dirty and no one came to clean the glasses etc away."
• "This most recent visit I found the place to be filthy."

Accessibility and Convenience

Pros:

• "Very nice bar/restaurant. The good thing is that you can enter with kids."
• "Great pub has a number of side dining rooms where families are welcome up to 9pm week nights and 7pm Friday and Saturday."
• "The only pub that a family can dine in while having a drink in Edinburgh."
• "Service is friendly with tons of tables and just a few blocks from the train station and old town."
• "It is a place for people in transit I would say. Its handy when coming from or going to the train station."
• "This place is my go to for a simple and (relatively) affordable sit down breakfast in Edinburgh."
• "There are a few steps to negotiate if (like us) you have suitcases in tow."

Cons:

• "Not recommended, especially on a Friday/Saturday night. Seems to attract a small but vocal minority of local antisocial degenerates, who will target and harass people who's faces don't fit."
• "We had a group of 8 that we were happy to split into 2 groups of 4... We were very sternly told that wasn’t acceptable and that we had to leave."
• "Entered the pub with a small dog and told we could not bring the animal in and needed to go outside."
• "Went to sit outside as we have dogs but were swiftly told we weren't welcome (not even outside!)"
• "Unfortunately a second waitress then told us we couldn't sit in the main area as our son is only 13 and had to move."
• "Told we couldn't go in by Rose street entrance so had to walk around to the George street."
• "As usual the toilets were about as far from the bar as possible, this time being downwards in the cellar half way to the centre of the earth."