The Piper's Rest Reviews Summary

Staff Friendliness and Service

Pros:

• "Special mention to Ewan the most respectful, engaging staff member who does the Piper's Rest credit."
• "The staff were great across the board. Very friendly."
• "The service was really good. Polite friendly and happy staff made our visit a pleasant one."
• "Server Ewan was welcoming and friendly, as was the entire staff."
• "Staff are very friendly and attentive... 10/10, can't fault our visit and highly recommend."
• "Special mention to our server, who was very pleasant and friendly and couldn't do enough to make our visit as good as it could be."
• "The service here is amazing, never had this good of customer service during my time in Europe."
• "Visited Piper’s rest twice this week… The staff are super and very accommodating."

Cons:

• "Everything was fine except the service which could do with slight improvement."
• "The service was slow, but it was not rude or mean, they were actually pretty nice."
• "We didn’t actually order anything here after having a simple question rudely answered."
• "Bar staff and waiters all looked like they'd rather be somewhere else."
• "The waiter (probably the boss) was very aggressive to us while we were waiting for a table."
• "One seemingly angry member of staff put us off this place."

Food Quality and Taste

Pros:

• "The food was served quickly and was of a very good standard. The mash was to die for."
• "Hands-down one of the best meat pies I've ever had."
• "The food has been perfect every time, and has easily been some of the best food in Edinburgh."
• "We ate a great Haggis, first of our life. Great experience, superb atmosphere and food."
• "An absolute gem. The Balmoral chicken pie was a beast. Packed a punch and filled me for over 24 hours."
• "Great food in a very traditional pub atmosphere. Location is great."
• "The food here is delicious. We especially loved the steak pie."
• "Absolutely brilliant steak pie but I would have had a bowl of gravy and chips as it was outstanding."

Cons:

• "The portion size is too small for the price. Sausages contained little meat and lots of fat."
• "The steak was rubbery, the fish portion was tiny, the pie was way too hot to eat."
• "Unfortunately, it wasn't the best restaurant in town for us. It was good and generous but, we felt that the ribs weren't so fresh."
• "Most disappointing burger of my life. Extremely overrated place."
• "The food was a little lacking on flavor, but they did provide sauces which was nice."
• "The menu had good variety on it with some standout options but the chicken absolutely did not have a crisp herb-ecrusted skin."
• "Less than Average pub lunch nothing special! Food was okay but not worth the money."
• "Unfortunately, the food was just not very good. Our group was very disappointed as by looking at the restaurant it had a lot to offer."