Redhouse Reviews Summary

Category: Pub Newcastle upon Tyne

Address: 32 Sandhill, Newcastle upon Tyne, NE1 3JF, United Kingdom

Phone: +441912614432

Rating: 4.5
based on 149 reviews.

Food Quality

Pros:

  • "They do the best pies I've tasted ever, so worth a visit."
  • "Best pies in Newcastle."
  • "The steak pie was really good and full of chunky meat pieces."
  • "As always, very good pie, mash, peas and gravy."
  • "The best pie peas and mash ever, amazing venue reflective of the more historic parts of the quayside too."
  • "Tasty! Only had a pie garlic mash was delicious and the spinach and sweet potato veggie pie is yummy."
  • "Both of them were delicious with the Mince pie being the best we ever had."

Cons:

  • "Visited for the first time in a good while. Friendly welcome and good service but they have changed their pies - unfortunately they are no where near as nice as they once were i’m afraid, which is a shame!"
  • "Worst stake & ale pie that I've had. It contained mushrooms, onions and carrots, but no steak."
  • "Pies are now totally different.. not bad but not how they used to be."
  • "Moreover the pies were not well looked after and in fact lightly burnt."
  • "The pie was very flat and had more pastry than filling."
  • "Not the PIE palace as was expected...and advertised...the pie was no better than a supermarket one."
  • "The pies are nowhere near as nice as used to be."

Service

Pros:

  • "Attentive friendly staff."
  • "The staff, in particular, we're excellent."
  • "Jenn one of the bar staff was so friendly, welcoming, professional and so knowledgeable."
  • "We're served by cheerful staff who went the extra mile to help."
  • "Friendly bar staff."
  • "The staff helpful and friendly."
  • "The place looks fantastic and the crew is very friendly."

Cons:

  • "Service throughout was poor."
  • "Good food, poor service!"
  • "I'll probably not go out my way to return soon."
  • "The worst service I've ever received from an establishment."
  • "Only down side was one of the barmen had B.O.."
  • "Service was poor. Unfriendly and quite rude."
  • "However the bar staff working the night I visited were totally miserable."

Atmosphere & Decor

Pros:

  • "Incredible atmosphere inside this 17th century building."
  • "Loved the old fire lace in the gents."
  • "Great location just next to Tyne Bridge beside river."
  • "Great pub on the quayside. Get the window seat if you can."
  • "Beautiful old building with superb ales."
  • "Amazing 400 year old pub full of ancient charm."
  • "Really interesting listed building dating back to 1600's."

Cons:

  • "Clearly an affected COVID business which has increased the cost asked from the customer to pay but decreased its quality."
  • "The decor is what I describe as squat chic and it's amazingly well done."
  • "NON. of the outside tables were ever cleaned."
  • "Bar areas a little dark, some might say atmospheric."
  • "We were sat in our own room which was nice but a little dusty looking."
  • "It's also like a caven of different bars and stone corridors which give it a very cool atmosphere inside."
  • "The vibe feels as if it would have hidden rooms during the Prohibition."

Value

Pros:

  • "I am Dutch enough to say that the prices are very good!"
  • "Wednesday two pies meals for £10, a good selection of ales and friendly bar staff."
  • "Excellent pie meal and spectacularly good value with an offer that ran through January."
  • "The price is very good, only £8.95 for 1 pie with the trimmings and an extra £4.00 for a 2nd pie."
  • "Really delicious pie and mash at a reasonable price."
  • "Absolutely love the charm of this place. Great pies and a simple but tasty menu, good ale selection to go with it all and staff are great too. Superb value."
  • "Great pies for a great price."

Cons:

  • "They now require a 10% table service fee although you go yourself to order at the bar and they just bring over the pies."
  • "Nice intimate bar with a great selection of beers and spirits. My only gripe being that its a tad overpriced."
  • "The food was good but for what you get is on the steeper end of the price scale."
  • "Don't think I'd pay the full price of £8.95 for a pie meal but on Wednesday they have an offer of 2 pie meals for £12."
  • "Would have been a definite 5 stars but on a few occasions the food has not been served hot but just warm."
  • "An hour after we'd ordered our mains came out, but were staggered so some of the party finished before others could start. Poorly coordinated."
  • "The only improvement would have been if the festive pies were still available at New year's."

Drink Selection

Pros:

  • "Good selection of beer, and an apple crumble at the end."
  • "A good range of real ales. They do a taster tray of 3 -1/3 drinks which gives you a chance to find your favourite."
  • "A great selection of drinks topped only by a great selection of pies, mash and peas."
  • "Best pub for trying out new beers and ales or just generally having a relaxing drink. Music is always on point!"
  • "Fantastic service, food is amazing and the beer selection is one of the best I’ve seen in town."
  • "Rabbit warren of a pub with loads of history and a great beer selection."
  • "Great from every aspect! Ambient, pies, beer varieties."

Cons:

  • "Went for the beer and was disappointed. First pint was sour but changed with good grace. Second pint tasted ok but was so cloudy I decided to leave it."
  • "Unfortunately, there have always been about one third of the selection of ours unavailable to order on every occasion I have been."
  • "Some Japanese visitors came in and didn’t even get a smile."
  • "I had ordered a cask ale and it was TERRIBLY warm!"
  • "Friendly staff with a good selection of cask ales, but not much of interest on keg. Interior is interesting with some cool walls made of old doors and vestiges of the old pub."
  • "Only one vegetarian option but thankfully it was delicious. Beer selection not the world's most varied but more than good enough."
  • "Not the PIE palace as was expected...and advertised...the pie was no better than a supermarket one."

Dog-Friendly

Pros:

  • "Plus they're dog friendly and bring a bowl for the dog, love it."
  • "Also dog friendly! The staff were very accommodating of my dog and brought him is own bowl of water and made a fuss of him."
  • "Five stars for dog lovers as well - free treats behind the bar!"
  • "Also dog friendly which is a great bonus."
  • "Bonus points for being dog friendly."
  • "The staff were very accommodating of my dog and brought him is own bowl of water and made a fuss of him."

Cons:

  • "SHAME ON YOU IT 2018 WE ARE ALLOWED TO MIX WITH NORMAL HUMANS NOW !!!!!"

Thanks! Your review is awaiting moderation.