Address: 32 Sandhill, Newcastle upon Tyne, NE1 3JF, United Kingdom
Phone: +441912614432
Rating: 4.5
based on 149 reviews.
Food Quality
Pros:
"They do the best pies I've tasted ever, so worth a visit."
"Best pies in Newcastle."
"The steak pie was really good and full of chunky meat pieces."
"As always, very good pie, mash, peas and gravy."
"The best pie peas and mash ever, amazing venue reflective of the more historic parts of the quayside too."
"Tasty! Only had a pie garlic mash was delicious and the spinach and sweet potato veggie pie is yummy."
"Both of them were delicious with the Mince pie being the best we ever had."
Cons:
"Visited for the first time in a good while. Friendly welcome and good service but they have changed their pies - unfortunately they are no where near as nice as they once were i’m afraid, which is a shame!"
"Worst stake & ale pie that I've had. It contained mushrooms, onions and carrots, but no steak."
"Pies are now totally different.. not bad but not how they used to be."
"Moreover the pies were not well looked after and in fact lightly burnt."
"The pie was very flat and had more pastry than filling."
"Not the PIE palace as was expected...and advertised...the pie was no better than a supermarket one."
"The pies are nowhere near as nice as used to be."
Service
Pros:
"Attentive friendly staff."
"The staff, in particular, we're excellent."
"Jenn one of the bar staff was so friendly, welcoming, professional and so knowledgeable."
"We're served by cheerful staff who went the extra mile to help."
"Friendly bar staff."
"The staff helpful and friendly."
"The place looks fantastic and the crew is very friendly."
Cons:
"Service throughout was poor."
"Good food, poor service!"
"I'll probably not go out my way to return soon."
"The worst service I've ever received from an establishment."
"Only down side was one of the barmen had B.O.."
"Service was poor. Unfriendly and quite rude."
"However the bar staff working the night I visited were totally miserable."
Atmosphere & Decor
Pros:
"Incredible atmosphere inside this 17th century building."
"Loved the old fire lace in the gents."
"Great location just next to Tyne Bridge beside river."
"Great pub on the quayside. Get the window seat if you can."
"Beautiful old building with superb ales."
"Amazing 400 year old pub full of ancient charm."
"Really interesting listed building dating back to 1600's."
Cons:
"Clearly an affected COVID business which has increased the cost asked from the customer to pay but decreased its quality."
"The decor is what I describe as squat chic and it's amazingly well done."
"NON. of the outside tables were ever cleaned."
"Bar areas a little dark, some might say atmospheric."
"We were sat in our own room which was nice but a little dusty looking."
"It's also like a caven of different bars and stone corridors which give it a very cool atmosphere inside."
"The vibe feels as if it would have hidden rooms during the Prohibition."
Value
Pros:
"I am Dutch enough to say that the prices are very good!"
"Wednesday two pies meals for £10, a good selection of ales and friendly bar staff."
"Excellent pie meal and spectacularly good value with an offer that ran through January."
"The price is very good, only £8.95 for 1 pie with the trimmings and an extra £4.00 for a 2nd pie."
"Really delicious pie and mash at a reasonable price."
"Absolutely love the charm of this place. Great pies and a simple but tasty menu, good ale selection to go with it all and staff are great too. Superb value."
"Great pies for a great price."
Cons:
"They now require a 10% table service fee although you go yourself to order at the bar and they just bring over the pies."
"Nice intimate bar with a great selection of beers and spirits. My only gripe being that its a tad overpriced."
"The food was good but for what you get is on the steeper end of the price scale."
"Don't think I'd pay the full price of £8.95 for a pie meal but on Wednesday they have an offer of 2 pie meals for £12."
"Would have been a definite 5 stars but on a few occasions the food has not been served hot but just warm."
"An hour after we'd ordered our mains came out, but were staggered so some of the party finished before others could start. Poorly coordinated."
"The only improvement would have been if the festive pies were still available at New year's."
Drink Selection
Pros:
"Good selection of beer, and an apple crumble at the end."
"A good range of real ales. They do a taster tray of 3 -1/3 drinks which gives you a chance to find your favourite."
"A great selection of drinks topped only by a great selection of pies, mash and peas."
"Best pub for trying out new beers and ales or just generally having a relaxing drink. Music is always on point!"
"Fantastic service, food is amazing and the beer selection is one of the best I’ve seen in town."
"Rabbit warren of a pub with loads of history and a great beer selection."
"Great from every aspect! Ambient, pies, beer varieties."
Cons:
"Went for the beer and was disappointed. First pint was sour but changed with good grace. Second pint tasted ok but was so cloudy I decided to leave it."
"Unfortunately, there have always been about one third of the selection of ours unavailable to order on every occasion I have been."
"Some Japanese visitors came in and didn’t even get a smile."
"I had ordered a cask ale and it was TERRIBLY warm!"
"Friendly staff with a good selection of cask ales, but not much of interest on keg. Interior is interesting with some cool walls made of old doors and vestiges of the old pub."
"Only one vegetarian option but thankfully it was delicious. Beer selection not the world's most varied but more than good enough."
"Not the PIE palace as was expected...and advertised...the pie was no better than a supermarket one."
Dog-Friendly
Pros:
"Plus they're dog friendly and bring a bowl for the dog, love it."
"Also dog friendly! The staff were very accommodating of my dog and brought him is own bowl of water and made a fuss of him."
"Five stars for dog lovers as well - free treats behind the bar!"
"Also dog friendly which is a great bonus."
"Bonus points for being dog friendly."
"The staff were very accommodating of my dog and brought him is own bowl of water and made a fuss of him."
Cons:
"SHAME ON YOU IT 2018 WE ARE ALLOWED TO MIX WITH NORMAL HUMANS NOW !!!!!"