City Restaurant Reviews Summary

Service

Pros:

• "The waiter was so sweet, I am a deaf person and it’s quite a loud atmosphere she was very accommodating."
• "The server was very nice and attentive."
• "Service was swift and friendly."
• "Food was really good, served quickly and with great service."
• "Service was pleasant & attentive, and we only had to wait a minute to be seen & seated when we arrived."
• "Great service by the staff courteous and friendly, restaurant light and clean food was great."
• "The staff were very helpful and attentive."

Cons:

• "Then I wait 15 mins for a bit fish..how can a fish and chip shop have no fish ready?"
• "Sadly this last visit, the service was quite bad, was sent up stairs to sit and the waitresses there really couldn't have cared less."
• "Daughter had to go up to bar to ask for more drinks and the icecream as no one was paying attention."
• "Had to sit upstairs as busy downstairs. Partner is disabled so two flights of stairs wasn't ideal."
• "The staff was very inattentive."
• "Waiting to be seated was fair enough but when the staff know someone and they seat them before you is a bit annoying and unfair."
• "The waitress was very rude and appeared to be annoyed by my request for the gluten free option."

Food Quality

Pros:

• "We tried the fish and ships and it was delicious 😋."
• "Food was pretty good."
• "Fish was so soft and not fatty, really good. Chips were perfectly cooked, not soggy."
• "We had fish and chips with curry sauce...... the best fish and chips I've had in a very long time!!"
• "The flesh was white and clearly fresh."
• "The Breaded Haddock which was one of the tastiest & least oily fish & chips that we have had."
• "Fish was fresh, lovely batter and not greasy."

Cons:

• "Fish cakes tough as old boots and when finally manage to get through iron plating crumb coating dry as a bone inside."
• "Then they have no rolls then no chocolate."
• "The chips had clearly been reheated in the microwave and were like cardboard and the fish was burnt and about to go bad."
• "The macaroni was overcooked."
• "The sauce was incredibly thin and runny, resulting in the toppings sliding off when you attempted to pick a slice up."
• "There macaroni and cheese is tasteless."
• "Could not eat the fish as they were full of bones."

Atmosphere & Location

Pros:

• "Nice atmosphere, great service."
• "Great atmosphere, superb central cafe style restaurant by the Festival Theatre."
• "Very friendly service, excellent food, warm atmosphere."
• "Good place to enjoy hearty food and chat with friends. Love the booths."
• "It's located very close to the University and the National museum."
• "Nice family-run restaurant. Looks a bit like an American diner, but has a very varied menu."
• "The atmosphere is friendly, spotlessly clean."

Cons:

• "A slightly strange place with the feel of an American diner."
• "Find some of the staff a bit stand-offish and unfriendly."
• "The sole downside was the wifi was for staff use only and telecom reception at the first floor seating level wasn’t too good for me."
• "The only downside from an 'accessibility' point of view was that the toilets were upstairs."
• "It definitely feels like a franchise even though I'm not sure if it is or not?"
• "Not super cozy."
• "Two staff members were weirdly rude."

Value for Money

Pros:

• "Prices were very reasonable."
• "From City Restaurant you'll have big crispy brioche bun with many layers of salads and double size of perfectly cooked beef burger, of course comes with big portion of fries and all this for average only £9."
• "Reasonably priced for a city eaterie and very clean & well-presented."
• "With a Pint of Fanta Lemon, a Coke Zero and a pint of Birra Moretti came to £55.95 it was good value."
• "The meals were absolutely delicious and very reasonably priced and substantial."
• "Real value for money."
• "The price is really reasonable with plenty of choice on the menu."

Cons:

• "The £2.90 for a 500ml of coke, that's what I pay for a 1.5litre of coke. Rip off."
• "Not worth the money. Very disappointed have eaten better in other places."
• "I ordered a City burger for what I paid £13.50. I tried to eat it but I couldn't more than few bites as it was very dry."
• "Prices went really expensive."
• "Don't get what you pay for really...literally had about ten chips on the plate."
• "The only down point I felt was that the drinks were too expensive on the soft drinks."
• "Was just under 25 pound for the meals which defo was not value for money."