Address: Cumbernauld Rd, Stepps, Glasgow G33 6LE, United Kingdom
Phone: +441417798040
Rating: 3.6
based on 135 reviews.
Food Quality
Pros:
"The food is tasty yet inexpensive."
"Giant haddock fish n chips excellent. sweet potato fries and side sauce excellent."
"Me and my dad had a carvery amd have to say it was absolutely delicious amd kids meal was also good."
"The Food was delicious and well presented."
"I had the fish pie which was absolutely beautiful."
"Was in for carvery yesterday the chef was very helpful and food was fresh!"
"The food is fantastic and there is a great place for the kids to play."
Cons:
"The scrambled egg was salted before being served but a bit heavy handed."
"Food is okay nothing particularly stellar, chicken was overpowered by the tomato sauce and apple pie was just mush and lukewarm."
"Which was bland and gloopy, so def not worth the time or money."
"The roast beef was like leather, the roast turkey was very dry."
"Food was absolutely terrible."
"Loaded nachos were like a plate of custard."
"Food was rubbish batter on fish was soggy the chips were soft and cold peas were cold."
Service
Pros:
"Staff were amazing. It was very busy but they all staff worked with a smile on their faces."
"Waitress who took my order very professional."
"Staff were really lovely, couldn't have been more helpful tbh, service was fab."
"The staff were really friendly and helpful we had not booked but we only waited for 20 minute, food was good and the service was excellent."
"Girl ‘helena’ on the bar was a breath of fresh air, fast service and always smiling!"
"Very friendly staff, even though it was a busy night we were served within a short space of time."
"Staff are lovely and friendly and hat of to the chef my meal was absolutely beautiful 😍 👌."
Cons:
"Very rude staff, my dessert came with an explanation, 'here'."
"Waited 10 mins to place my order plenty of staff dashing about but none taking orders."
"I'm still sat here now 1hr later & no one has offered an apology."
"Only negative was that the service seemed to be a bit disorganised."
"Waited ages on starters, then we had our mains long before our son was served his and again long wait for desserts."
"Manager has an attitude problem. Turned away 8 customers tonight and said she didn't care as would still get her wage!"
"Horrendous experience, staff tried their best but completely understaffed."
Value for Money
Pros:
"Excellent facility. Great value for money an adult and child can get unlimited breakfast for just £9.50."
"Nothing fancy, but good quality grub for reasonable prices."
"Service excellent. 2 meals for £8.99. Value for money you guessed it excellent."
"Monday to Friday, 2 meals for £8.99 certain dishes you can double up for an extra 99p, what a bargain, great portion sizes, starters & sweets £1.99 each."
"Continuous refills on draft juice and teas and coffees so good value for a play session."
"It's a value for money family restaurant, and they deliver on that. The food is fine for the price, we fed a family of 4 for £50."
"Daytime meal deal is good value for money but I would never pay full menu price it's not worth it."
Cons:
"The food is inexpensive. That is the only trade off."
"Absolutely dreadful. Just left. Service was super slow. Drinks left sitting in eye sight before half an hour before being served so were flat and needed replaced."
"Service was slow and claim to have 50% off due to the government scheme which they did not give us."
"Brewers Faye’s need to up their game, food is mediocre but perhaps related to pricing."
"5 pounds 18 for 2 very ordinary teas is high by any standards."
"Quick service although I wasn't impressed by the car park charging in operation Mon-Fri which also charges blue badge for parking."
"We paid over £100 without drinks."
Atmosphere & Facilities
Pros:
"This place is by far the best of the brewers fare."
"It even has a soft play area and a jungle gym and some claw machines for the kids."
"The atmosphere is friendly and the decor is classy and cosy."
"It's a great place as it has a soft play that kids can go in and out of with the wristband and it's cheap, it has a park, its never been busy on our visits nice layout. Friendly staff."
"It's brilliant to be back covid aware and spotless whilst maintaining a relaxed and friendly atmosphere."
"Dining area was well-lit and clean."
"Nice family atmosphere... weather was also beautiful and sunny so added to the overall impression."
Cons:
"Did not enjoy our most recent visit. We were sat in the conservatory. I asked if that was the children's area and was told no but because of the open layout we were surrounded by screaming kids."
"No clear cons mentioned specifically about child-friendly facilities."
"Management really needs to have visitors pop in to see this need fix this. This completely unacceptable for family restaurant."
"Booked in and then told we had to leave our table after 90mins as the table was booked for another party."
"Booked a table for family dinner only to find out staff didn't know where our table was, was told couldn't seat us anywhere else due to having to clear up sick which was lying on the floor for 20mins."
"Soft play area was closed when we went too, which would have helped at least occupy the toddler we had."
"Sadly the soft play is currently closed, several of the beers were off, the soft drink dispenser was only partly working."