"Thank you Javier and Caitlyn for looking after us."
"Staff we're very friendly and helpful, chefs cooked our meal amazingly and bloody quickly!"
"Both myself and family had a great experience and can’t wait to go back!"
"Service was great from guy at door to the lovely ladies who served us particularly Eve. So friendly & helpful."
"Great service from Nicola! She was so friendly, bubbly & calm despite a very busy restaurant & us being awkward customers with a discount code!"
"The staff are always lovely and has a lovely atmosphere there."
"Fast and friendly service."
Cons:
"Long wait for food, rude staff older lady waitress kept nodding her head like we were a inconvenience."
"The service was awful really slow. The waitress was busier on her phone than serving."
"She proceeded to rudely remark that because we had no menus in front of us 'how was she supposed to know we wanted food?!'"
"Tables were left uncleared as there was clearly far fewer staff than required on a busy Friday afternoon."
"Shocking service waiting ages to take an order while the waitress ignores you walks by and took other people's orders."
"Terrible customer service."
"Terrible service...got there was quickly seated and then ignored for 10 minutes...then I decided to walk as the table that had just walked in got served...joke."
Food Quality
Pros:
"Great food. We ordered the ribs and the dirty dog. Both cooked to perfection."
"Had the meatballs for a starter and was actually really good."
"We loved the apple pie and cinnamon it was really tasty."
"The food was delicious."
"Very tasty breakfast! I had mushroom benedict and a breakfast desert of blueberry waffles! All washed down with a very tasty coffee. A very nice experience and even better with meerkat deals!"
"Delicious food, perfectly cooked steak."
"Food was also amazing for all of us 🍕🍟🍝🍨"
Cons:
"BBQ chicken pizza tasted metallic."
"Really disappointed in the food, my husband's calzone pizza was cold in the middle."
"The ribs lacked meat really not worth the money."
"The quality of the food was abysmal. The pizza my fiancee had was doughy, undercooked and limited in options for toppings."
"Poor service and bland food. We were left waiting for long periods of time throughout the meal and had to request the children's desserts and bill 4 times."
"The food tasted bland for most dishes we ordered."
"Disgusting food."
Value for Money
Pros:
"I prefer it to tgi's personally as the food is better and in all honesty cheaper."
"Food was lovely & great price."
"They have great deals on their lunch menu and the food isn't too bad - it can be decent."
"Service and value for money was really good."
Cons:
"Had a great meal But what a shock when the bill came Thought food prices were displayed with vat already on them So was shocked to see another 20% vat at the end of our bill."
"Extortionate price for mediocre food and below par service."
"Tasty but expensive. For what you get it's extortionate."
"£40 VERY EXPENSIVE FOR WHAT WE HAD."
"All in all we paid £43, putting that into perspective, hungry horse is the same quality with bigger portions and cheaper on price."
"It’s a little overpriced in my opinion based on the quality of the food."
"Oh and the kids menu is very expensive!!"
Atmosphere
Pros:
"The restaurant is well kept good staff but at some points the dining experience was okay with a couple of bangs to interupt the meal which could scare younger children."
"The service is quick without being rushed."
"Atmosphere was fantastic and the staff was extremely friendly!!"
"A very nice place for lunch with very friendly staff."
"Relaxing atmosphere. Toilets clean."
"The food was delicious great festive atmosphere after a busy days shopping."
Cons:
"Music too loud for conversation having to shout orders to waitress."
"The toilets where absolutely disgusting though, went for a pee and there was no paper in 3 of the 4 cubicals."