Gusto Italian Reviews Summary

Service

Pros:

• "Reece was our waiter and he was 10/10."
• "Warm greeting on arrival."
• "The waiting staff are excellent and very attentive."
• "Staff were very friendly & efficient."
• "The food is brought out in a great time and the staff are so friendly, polite, and quick to serve."
• "Our server was amazing, friendly, helpful but clearly rushed off her feet due to short staffing."
• "Our waitress Stamantia was very friendly and attentive."

Cons:

• "The waiter charged us for the wrong order and then told us it will take up to 2 days for a refund to take place."
• "The waitress was grumpy and not too welcoming."
• "Service was terrible so much so that our 2.30pm booking took an hour before service for food orders."
• "Service was really poor. They forgot two starters, one of the main courses was cold when it arrived and they even managed to provide non gluten free pasta to my sister who is coeliac!"
• "Really disappointing. The place wasn't busy."
• "Food took ages (1.5 hrs) to arrive."
• "Despite the food being nice, Gustos did not have a fabulous atmosphere so we wont be returning, we also both were shivering throughout out meal as the restaurant was so cold."

Food Quality

Pros:

• "The main was nice the ravioli which I had was lovely."
• "Salted sea bass excellent (4.4 star)."
• "The burger was especially fine."
• "The starter of calamari that I had was lovely, and couldn't be faulted."
• "Everything has flavour and is perfectly cooked."
• "Spaghetti carbonara & Bruschetta as starters with fillet steak as the main absolutely magic."
• "Awesome experience. Fantastic food."

Cons:

• "Other food was mediocre."
• "The truffle mushroom pasta with chicken seemed lacking in chicken, sauce, truffle, and mushrooms."
• "The restaurant doesn't really stand out compared to the others on George Street."
• "I ordered the Belly Pork, which initially hit the spot, however it was more belly than pork and towards the end was very difficult to bring myself to eat due to the fat."
• "The food was not the true 'Italian' experience."
• "The pizzas on the menu are weird. No quattro stagioni or calzone here but things with salad and goat cheese, who wants a pizza like that?"
• "So much oil dripping from pizza that it spoilt the taste and left pizza soggy so did not eat a lot of it."

Atmosphere

Pros:

• "It's a great place to absorb some of the buzz of a busy restaurant, and a great place to start a night out."
• "Nice atmosphere."
• "The restaurant was really classy decorated for Christmas as well."
• "Cosy vibes inside and lots of seating for groups."
• "The restaurant is large and welcoming, we had a booth seat near the door but it was cosy and relaxing."
• "The restaurant has a great vibe, we especially loved our window table."
• "Great atmosphere."