The Rann Wartha - JD Wetherspoon Reviews Summary

Staff Service

Pros:

• "Very friendly and helpful staff."
• "The young lady who served us, not sure of her name, was very attentive, knowledgeable and helpful."
• "The staff were very helpful. We were supposed to order online due to covid but the App wouldn't let me order a straight whisky."
• "Friendly staff and quick service."
• "staff were excellent, one lady in particular working super hard and pleasant with all the customers."
• "staff are always friendly and helpful and always make me feel welcome."
• "Fantastic staff even though they're incredibly busy."

Cons:

• "Service really slow as staff busy chatting to each other rather than bringing food/drinks."
• "Unfortunately on two separate occasions now I have experienced rude and incompetent staff."
• "Fairly standard Wetherspoons ultimately let down by an unpleasant manager."
• "Rude staff that slag you off (thinking you haven't heard them) when you have reason to complain about incomplete meals."
• "I find that some members of staff can be ignorant when you're waiting to be served they can see you are waiting and go to a person who hasn't been waiting long."
• "Really unhelpful member of staff, despite being there with my family of 6, one in a wheelchair. Rude, talked over me."
• "Staff weren't overly concerned with this and made no attempt to remedy our sub-standard meal."

Food Quality

Pros:

• "They do great food at amazing prices."
• "good has always been of a good standard for a fair price."
• "The food is excellent, well prepared and presented."
• "As usual good quality food, cheap drinks and friendly staff."
• "usual good quality food including local produce."
• "The food, as usual, is brilliant, with the staff being on the ball at all times."
• "Good burger and chips and a pint for less than a tenner enough said."

Cons:

• "Used to love their pizzas, but was poor today, as the cheese must have been applied with an aerosol can it was so thin."
• "It's very noisy in here, so if you are looking for somewhere to relax and unwind, this isn't the place for you."
• "Last visit was not a good experience for us. Problem at our table with flies."
• "Very busy most of the time food costs very affordable but not always great quality."
• "Terrible, First meal that can out stone cold mash. And burnt meat l. Sent back and all meet was burnt again…"
• "Return visit and left disappointed by the appalling food."
• "Food was below average - wet burger buns, missing items from plate, cold chips."

Ambiance & Cleanliness

Pros:

• "This place is one of the nicest Wetherspoon's I have been to. It is clean, airy, spacious and calm."
• "This pub has a really cozy and relaxed atmosphere and lovely beer garden."
• "Toilets are usually nice and clean."
• "Toilets are clean and tidy, staff pleasant and friendly."
• "A great pub fab atmosphere & great ♿ access."
• "This was a fantastic pub to go for a drink at, with a warming design appropriate for its seaside location!"
• "Had many a night out and meals out here. Not the greatest food in the world (not bad either) or best priced drinks ever but a very friendly place."

Cons:

• "Tables were left dirty with empty glasses and crockery."
• "Fairly standard Wetherspoons ultimately let down by an unpleasant manager."
• "Experience tainted by a group of local lads extremely drunk and chanting foul language."
• "Lots of tables not cleared and cleaned down."
• "The doors to the stair area are so sticky it is plainly obvious the cleaning is not being done hygienically."
• "Not very nice the table was all sticky."
• "The room was stuffy, and the toilet had not been flushed since the last person used the room, presumably staff, no idea."

Accessibility & Convenience

Pros:

• "Very easy access thru town centre and carpark."
• "Hidden behind Fore Street it is a convenient and pleasant location."
• "Central location next to the car park was very easy to get to unlike Bodmins spoons."
• "Easy parking in council car park which is free after 7pm and all day Sunday."

Cons:

• "Car parking is available nearby but isn't free except on Sunday."
• "Forks had blotches on them possibly from washing, if you are an old person without a phone and the app it sounds like you are out of luck."

Value for Money

Pros:

• "Great value for money. I order the sharing platters with bottomless coffee for the wife and myself."
• "As you'd expect for a Wetherspoons. A good range of drinks and the food is always decent for a decent price."
• "represents good Vale in a competitive market especially with so many places trying to make their money in the tourist season."

Cons:

• "Ordered the Pasta Alfredo with extra chicken. Cost over £9. Smallest portion I've ever had in my life!"
• "The only place is fit for is cheap drinks, the food should reach a better standard."
• "Sickening standards…. Waste of money.."

Technology & Innovation

Pros:

• "We ordered food and drink using the app, very easy to use."
• "They do brill cocktails here & if you use their app you can get drinks brought straight to your table."
• "Excellent social distancing policies implemented and adhered to."
• "I was able to take advantage of the free WiFi to communicate with home when signals can be intermittent, good deal."

Cons:

• "Only after 25 mins waiting for someone to come to table did we realise that we had to use app."
• "Ask for a veggie brunch. Came out with meat. Sent it back. And then they came out with a cold veggie brunch."