Wallace Well Farm - Dining & Carvery Reviews Summary

Staff Service

Pros:

• "Special thanks to siobian she was very efficient and made sure kids got their ice cream."
• "Thank you to William for going above and beyond to make our visit extra special."
• "Service from Rachel was fantastic she was super friendly and helpful."
• "We were greeted and seated by Eva who looked after our every need."
• "Excellent service from a charming waiter called Mark very helpful."
• "Thanks so much to Aimee McC and Erin for their fantastic service, they went way over and beyond the extra mile to make it a special day for all."
• "Had amazing service from the tall man with glasses I believe his name was Aidan."

Cons:

• "Not one person had any manners either which is sad as everyone used to be so lovely and helpful."
• "When bringing this up to manager was told she would just let chef know. Paid full price for very poor quality food and bad managership."
• "The boy who served us at till was very easily distracted and talking to other members of staff while serving me that he had asked me to repeat my order."
• "Service wasn't great. Ordered a kids meal for our youngest and when the food came they brought the wrong dish."
• "Very poor service waited 25 min for soup staff said kitchen busy how hard is it to put ladle of soup in a bowl,tasted like soap."
• "Service was poor due to understaffing."
• "The young guy bringing us our drinks threw the carvery ticket onto the table and put our drinks down heavily as if he just wanted to finish his shift."

Food Quality

Pros:

• "Food was lovely well worth the money."
• "Good choice of deserts and cakes and ice cream were delicious (cake portion was huge)."
• "Food was brilliant and all the staff were great and quick, even though it was crazy busy."
• "Food was amazing. Service was fantastic."
• "Fantastic carvery with lots of choice of meat and vegetables."
• "Food was delicious."
• "The food is great."

Cons:

• "Went to get carvery and had no gammon at 7:30pm, only a grey coloured beef and a dried up turkey."
• "The Yorkshire puddings were very overcooked and soggy."
• "Carvery rotten most stuff was brick hard meat was chewy tastless."
• "Chicken was dry hard took time to cut through it, couldn't taste any bacon or cheese wasn't nice at all."
• "The gluten free options were terrible."
• "The turkey was extremely dry even with the gravy."
• "Yorkshire pudding was rock hard and could not be eaten or cut."

Ambiance and Cleanliness

Pros:

• "The ambiance of the restaurant is warm and inviting, with a charming rustic decor that creates a cozy and welcoming atmosphere."
• "Always a family fave...choices for everyone good food, lovely play area for the kids."
• "The place itself is so warm and inviting and I truly felt at ease while I enjoyed my night."
• "The rustic charm of the establishment, combined with its cozy ambiance, created the perfect setting for a memorable dining experience."
• "Lovely breakfast today at Wallace Well! Delicious bacon and sausage and lots of lovely extras at the buffet, plenty of coffee and a relaxed and friendly atmosphere."
• "The food tasted amazing and the portions were very generous."
• "The staff are great and really helpful."

Cons:

• "The experience was marred by a dirty table number 2 may not be dirty but well past its sell by."
• "Took a group of people with disabilities, it was a bit chaotic, food took ages to appear, all at different times."
• "Food all over the floor, dirty table and chairs etc."
• "The food was pretty decent but was let down by how unclean the place was."
• "Service was pretty poor asked when we sat at the table (that was dirty and not set) to be cleaned to be told sure then nothing."
• "First issue I had was pretty much no tables were clean."
• "The food was pretty decent but was let down by how unclean the place was."