The Horseshoe Inn Reviews Summary

Prices

Pros:

• "Great beers on tap and reasonable London prices."
• "Had a reasonably priced rum and cola."

Cons:

• "Only drawback is prices - over £5 for a pint of Strongbow is unacceptable."
• "Nice old pub showcasing old oddities but £12 odd for a gin and tonic!!"
• "Standard high prices for lager (just under £7 a pint) that you are used to around here but it wasn't even chilled properly."
• "How can you charge £8 for two jugs of soda water on the hottest day in London for nearly 40 years."
• "£14 for a mini prosecco with orange and a orange and soda water is just a joke im sorry."
• "A bit pricey, but that's central London for you."
• "prices are a bit high on drinks."

Food Quality

Pros:

• "Food was great although service was weird with starters and mains bought together."
• "One of the best Bloody Marys I’ve ever had."
• "The same goes for the food, especially the pizza which goes down well with the drink."
• "The food was lovely - we had pizzas and chips - it wasn't too loud but it was very crowded."
• "They have excellent food including onion rings, chicken wings, sweet potato fries and regular chips."
• "Delicious food (some of the best fish&chips&mushy peas in London) and decent beer."
• "Food is delicious and a great selection."

Cons:

• "The burger was overcooked and didn't really taste like anything at all."
• "However, we were somewhat disappointed with the food."
• "Food served cold and people in our party received their meals 45mins after ordering."
• "The roast was drowning in gravy and therefore was tasteless."
• "First time in this place ordered a veggie burger...the burger itself is deepfried and tastes like clumps of oil...the chips were off...dry and disgusting."
• "Ordered a 9oz burger which was £12 and requested for it to be medium. It arrived cold, overcooked and tough."
• "They are overpriced, the food is horrible, and there is no care for customer satisfaction."

Service

Pros:

• "Service is exceptionally fast compared to usual pubs."
• "Customer service was good."
• "The service was quick and you used an app to order which streamlined the process well."
• "Table service is pretty prompt, and firm but pragmatic enforcement of the rules has made for a great atmosphere."
• "Staff were quick with making drinks and bringing food."
• "Really helpful and attentive staff."
• "Staff very friendly and efficient."

Cons:

• "Staff member was dismissive when I asked why my pint delivered to my table was obviously not full."
• "Unfriendly staff and the garden was not that charming."
• "He was unaccommodating and hostile."
• "The rudest service I have ever had!!! Rank smelling bar from the toilet."
• "One annoying thing is that every single card transaction the staff employ you to make a tip selection on the card machine."
• "The staff and bouncer did nothing to help or intervene."
• "This pub has the WORST service I have ever experienced."

Ambiance & Location

Pros:

• "There's plenty of seating ... well equipped for customers."
• "Great atmosphere inside and out."
• "The garden is really amazing, even during winter they have a marquee with heaters that allows you to stay dry and warm."
• "Great little London pub. Historic for its appearance in Ashes to Ashes."
• "Nice variety of spaces for seating inside and outside."
• "Great outdoors sitting area appropriate for any weather as there are heaters and cover for most of the tables."
• "Nice comfy pub, very traditional."

Cons:

• "Would avoid this pub."
• "Little bit grotty and atmosphereless inside."
• "It would be safer to go somewhere else."
• "Music was loud and awful whiney middle of the road nonsense about heartbreak, you know the type."
• "The only gripe is they charge when you pay with a debit or credit card."
• "The place should be a gold mine as it is in a great location but the manager is a nasty rude man!"
• "paintwork is unnecessarily tatty especially around the gents."

Facilities

Pros:

• "Toilets were clean, just need modernising."
• "Nicely located pub 30 seconds from London Bridge station."
• "Hidden pub opposite London Bridge and Guys hospital."
• "Well laid out, spacious pub with plenty of seating inside and out."
• "A proper pub with well kept real ale."
• "Great local pub in London Bridge with loads of seating and great selection of beer, ale, cider, spirits and food."
• "Clean and well managed by pleasant, efficient bar team that cope well despite popularity."

Cons:

• "Sat down on a bench which proved to be rotten and broke down and I spilled my beer on my friend."
• "The security were also in charge of allocating tables, which I found very cumbersome."
• "The room where we were drinking had rain water pouring through the ceiling."
• "Toilets were on the ground floor, which I wasn't aware of at the time of booking."
• "No access to the toilets."
• "Sofas and toilets urgently need refurbishment works."
• "Toilets not that clean, only reason for drop of star."