Address: 89 St John's Hill, London, SW11 1SY, United Kingdom
Phone: +442075851844
Rating: 4.1
based on 149 reviews.
Food Quality
Pros:
"The food was outstanding! It did take a bit to receive the food, which means made fresh!!!"
"Everything was absolutely delicious and good value for the area."
"Food was lovely and tasty."
"The food tasted like home cooking."
"Visited when the Caribbean menu was available and must say it was delicious."
"The food itself was very tasty and everybody enjoyed their meals (the brandy butter ice cream nearly blew my head off, but in a good way)."
"Had the best Sunday roast here."
Cons:
"Great looking pub/bar but the food was awful."
"Food is ok-ish pub food but for horrendous prices, not worth the money."
"Nachos were CRISPS topped with BAKED BEANS, and the chicken wings were just about cooked."
"The chicken was watery, vegetables were undercooked, the roast potatoes weren't roasted and the gravy was more akin to watered down sick... all for £14?!?"
"Breakfast burrito was so small and measly, and not particularly good and over priced."
"I ordered pork ribs and they weren’t nice enough to finish - which is rare because I love ribs."
"Quite possibly the worst sunday roast I have ever experienced."
Service
Pros:
"Great service, great drinks and great Sunday roast."
"I Must say that the young lad working here is the most nicest person I have ever meet at a venue and I am talking 40 years."
"Service was top notch too."
"Great staff and visibly happy to be able to serve their locals again."
"The staff were friendly and helpful and the service was prompt and attentive."
"Our server was extremely friendly and accommodating, making some excellent recommendations and ensuring we had everything we needed."
"The staff were all so welcoming and friendly, especially Danielle and her fabulous eyelashes! She was lovely and very attentive, couldn’t do enough for us!"
Cons:
"Unfortunately this pub is let down by its staff, there's never enough of them and they're always pretty slow with poor customer service."
"Sorry customer service was so poor we left. It was my friends birthday and she said she wanted to leave because she felt so unwelcome."
"It felt more like half-club, half-pub. If you can't do one thing well, you'll do two badly."
"We've had a similar experience of poor communication previously and not worth us going back any more after a few bad experiences."
"Service was slow and I had to get up at least 4 times to get the waiter."
"Poor service. Very, very slow and inattentive (despite being virtually empty)."
"Staff all in a cluster on their mobile phones at the bar and chatting and not looking up to check anything."
Ambiance and Decor
Pros:
"The Plough at Clapham Junction is a great place, modern, open and just lovely."
"My friend and I just went for a coffee and loved the atmosphere and decor especially their velvet sofas."
"Spacious, quiet but classy, great atmosphere."
"Nice airy space inside with good attentive staff."
"Lovely place and atmosphere, went on fathers day and not too busy."
"Great place. Looks fancy on the inside but dont let that scare you off."
"Great place, airy, lots of light, very clean, steam punk deco."