The Plough Clapham Junction Reviews Summary

Category: Pub London

Address: 89 St John's Hill, London, SW11 1SY, United Kingdom

Phone: +442075851844

Rating: 4.1
based on 149 reviews.

Food Quality

Pros:

  • "The food was outstanding! It did take a bit to receive the food, which means made fresh!!!"
  • "Everything was absolutely delicious and good value for the area."
  • "Food was lovely and tasty."
  • "The food tasted like home cooking."
  • "Visited when the Caribbean menu was available and must say it was delicious."
  • "The food itself was very tasty and everybody enjoyed their meals (the brandy butter ice cream nearly blew my head off, but in a good way)."
  • "Had the best Sunday roast here."

Cons:

  • "Great looking pub/bar but the food was awful."
  • "Food is ok-ish pub food but for horrendous prices, not worth the money."
  • "Nachos were CRISPS topped with BAKED BEANS, and the chicken wings were just about cooked."
  • "The chicken was watery, vegetables were undercooked, the roast potatoes weren't roasted and the gravy was more akin to watered down sick... all for £14?!?"
  • "Breakfast burrito was so small and measly, and not particularly good and over priced."
  • "I ordered pork ribs and they weren’t nice enough to finish - which is rare because I love ribs."
  • "Quite possibly the worst sunday roast I have ever experienced."

Service

Pros:

  • "Great service, great drinks and great Sunday roast."
  • "I Must say that the young lad working here is the most nicest person I have ever meet at a venue and I am talking 40 years."
  • "Service was top notch too."
  • "Great staff and visibly happy to be able to serve their locals again."
  • "The staff were friendly and helpful and the service was prompt and attentive."
  • "Our server was extremely friendly and accommodating, making some excellent recommendations and ensuring we had everything we needed."
  • "The staff were all so welcoming and friendly, especially Danielle and her fabulous eyelashes! She was lovely and very attentive, couldn’t do enough for us!"

Cons:

  • "Unfortunately this pub is let down by its staff, there's never enough of them and they're always pretty slow with poor customer service."
  • "Sorry customer service was so poor we left. It was my friends birthday and she said she wanted to leave because she felt so unwelcome."
  • "It felt more like half-club, half-pub. If you can't do one thing well, you'll do two badly."
  • "We've had a similar experience of poor communication previously and not worth us going back any more after a few bad experiences."
  • "Service was slow and I had to get up at least 4 times to get the waiter."
  • "Poor service. Very, very slow and inattentive (despite being virtually empty)."
  • "Staff all in a cluster on their mobile phones at the bar and chatting and not looking up to check anything."

Ambiance and Decor

Pros:

  • "The Plough at Clapham Junction is a great place, modern, open and just lovely."
  • "My friend and I just went for a coffee and loved the atmosphere and decor especially their velvet sofas."
  • "Spacious, quiet but classy, great atmosphere."
  • "Nice airy space inside with good attentive staff."
  • "Lovely place and atmosphere, went on fathers day and not too busy."
  • "Great place. Looks fancy on the inside but dont let that scare you off."
  • "Great place, airy, lots of light, very clean, steam punk deco."

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