The Anchor Line Reviews Summary

Service

Pros:

• "Our waitress was sweet and helped us with our choices and wine selection."
• "The customer service was the best I've ever experienced at a restaurant."
• "Staff from the moment we entered were friendly and very accommodating."
• "The waiting staff were excellent too."
• "Staff are polite and helpful."
• "The servers were all very friendly, welcoming and attentive."
• "Staff were lovely, very helpful and clued up on allergens."

Cons:

• "Spoiled by being asked to leave the table as we had coffee by waitress telling us our time was up and we must forfeit the table!"
• "Management Supervision on staff behind bar on hygiene non existent very poor."
• "Staff there have absolutely perfected the art of NOT making eye contact with customers."
• "Service was slow, waiter (manager) initially refused to serve one guest alcohol despite him providing ID to verify his age."
• "The drinks service was fairly inattentive during and after our meal."
• "Service wasn't great either, over all a very unpleasant lunch."
• "Service was dreadful too"

Food Quality

Pros:

• "Very good meal and portions. Reasonably priced."
• "Varied and innovative menu, excellent well presented food."
• "The food and drinks were really nice."
• "The food is incredible and the place has a very inviting ambience."
• "The food was flavorful and cooked to perfection."
• "The food was fantastic, particularly the Sea Bass, and the desserts were delicious."
• "Every dish we had was well made and tasted wonderful."

Cons:

• "The food should have been better"
• "The quality of the steak was not great and frankly the plates looked empty."
• "fish was all batter and hard at the end"
• "The black pudding was well overdone, imagine eating charcoal."
• "We both got beef stroganoff which on arrival was cool not hot or warm, no beef in it and sauce was runny."
• "The lobster mac and cheese was not worth £21.95 as there was very little lobster in my dish and it was mostly prawns instead."
• "Both pork loin and chicken dishes presented with dry meat."

Ambience

Pros:

• "The history associated with this place is really cool."
• "Smart restaurant with a great atmosphere!"
• "Love the cosy and sophisticated atmosphere"
• "Ambiance (restaurant) was beautiful."
• "Beautiful atmosphere Will definitely be back again."
• "Lovely place and flame is nice. Nice touch with piano playing."
• "The ambiance here included a piano player and beautiful decorating."

Cons:

• "Everything was great about this place apart from it being freezing."
• "The dining experience was spoiled by unnecessary loud background music which made this busy place far too noisy to my liking."
• "Were we were seated was cold 🥶 and draughty asked to be moved but couldn't be accommodated."
• "Not sure the background piano enhanced our experience, but hey, maybe just a touch picky."
• "Great atmosphere unfortunately we were under music speaker so became a bit annoying during conversations not being picked up by guests."
• "It was very noisy as an atmosphere and had difficulties talking with my partner."
• "The table we were sitting at was draughty."

Value

Pros:

• "The dinner menu was surprisingly affordable (15-25 euro for many options)."
• "The cost was comparable to Gandolfi's. Highly recommended."
• "You can eat at a reasonable price very good food"
• "Prices are standard and the whole evening made it worth it."
• "The food was very tasty and not even expensive."
• "Very nice and good value early evening/pre theatre menu."
• "The price was a little expensive but the service was very good."

Cons:

• "Over priced cocktails with little taste or alcohol"
• "Way expensive than the quality and the portion."
• "Went in with a group so we were forced to get the set menu, the cost for the items on the set menu was at least 10 pound more than the cost of the items individually!"
• "Glad I only paid half price via ItIsOn. Though even that felt too much"
• "Two starters, two mains, no drinks or coffees generated a bill for £70 with a 'discretionary' tip of ten percent. Pleasant enough very expensive lunch."
• "Little bit expensive but worth it, also note 10% service charge is added to the final bill."
• "somewhat expensive also"