The Lauders Reviews Summary

Food Quality

Pros:

• "Fabulous brekkie amazing value for money and the best sausage I've had in years."
• "The food was delicious, nothing was a problem."
• "We feasted on melt-in-your-mouth fish and chips, hearty stews brimming with vegetables, and the kind of juicy burgers that make angels sing."
• "Best quality fish I’ve eaten in a while."
• "Food stunning huge portions superb."
• "The food itself was delicious. It arrived quickly and was perfectly cooked."
• "Had a lovely meal of fish and chips. Batter was divine."

Cons:

• "Triple cooked chips straight from frozen steamed veg again from the freezer inedible like rubber and cold steak pies again straight from from frozen hard pastry and very dry inside."
• "Both starters and mains where cold, tasteless and extremely underwhelming!"
• "Unfortunately, after an 40 minute wait for food it was cold."
• "Normally the food is excellent but on Monday 18th December @ 1630 the food was terrible....cold and relatively sparse...The desert was worst of all....Brick hard Churros."
• "The rump steak on my husband's plate was inedible as it was a thick grissly lump and not cooked as ordered."
• "Food was not inspiring, sausages could be cooked longer imo, lasgne had a 'taste' to it."
• "However there were a few wee niggles with the food today. There was no coleslaw with the burger as stated on the menu."

Service

Pros:

• "The service we received from Kirsty was First Class she could not do enough for us."
• "Staff were welcoming and attentive, the beers were good and the food was excellent."
• "The staff have a unique banter which was fantastic and this is what made my day."
• "Our server Heather was extremely helpful around my allergies."
• "The staff very welcoming and a good selection of drinks."
• "Very good service for waitress, sorry did not get her name, young blonde lady who was so so helpful and amazing."
• "The customer service was exceptional particularly the lady who took my initial order."

Cons:

• "I ordered loaded fries it didn't state that they had mayo on them on the menu and so I couldn't eat it."
• "Cabbage and other mess lying on floor nobody seemed to be in a hurry to clean it."
• "The server thought she knew everything about allergies... Had to buy ice cream elsewhere as server refused to sell me it 'may contain nuts'."
• "Quite rude staff and it's clearly a grumpy boomer's beer place."
• "The lady with the blonde Hair and pony tail was super rude."
• "Got to say that I am truly disappointed in a member of staff Heather misinforming me and my friend."
• "Very disappointed when our server starting touching our food with her fingers."

Atmosphere

Pros:

• "Single person (female) enjoying the atmosphere/service/food at lunchtime."
• "Absolutely amazing place for atmosphere and the food is delicious and very well priced."
• "They have Live music!"
• "The atmosphere and vibe felt great and friendly."
• "My family and friends and I were greeted with genuine smiles and friendly banter from the staff, like we were regulars coming home for Sunday roast."
• "It's a space that invites lingering, laughter, and connection."
• "The pub had a great atmosphere and it was just what we were looking for."