Address: 20 Upper Ground, London, SE1 9PD, United Kingdom
Phone: +442037471063
Rating: 4.1
based on 221 reviews.
Service
Pros:
"The service we had was good the waiters polite and the best thing is the location and BAR the drinks are amazing, especially the none alcoholic ones."
"Our first waiter was diligent."
"Staff are always friendly and attentive, and I always recommend this place."
"The service was charming and attentive without being over-bearing."
"Very very big thank you to Demitri, Manuel and Alan for making sure our glasses were never empty and providing such an amazing service."
"Our waiter was wonderful, attentive staff."
"Fantastic service from all members of staff from the moment I arrived."
Cons:
"Service was slow and the salmon was served up and going cold before the chicken sharing plate came out."
"Very inconsistent in the service experience, you either get white glove service with amazing personal touch or get neglected to a point to need to flag down people to just get the basics."
"For the time we were there, the service was appalling poor."
"Service was so bad it was almost funny."
"The attention is terrible, my breakfast was not included in my accommodation, however I went to have breakfast and the waiter brought me the bill while I was eating, he threw it on the table and told me: 'your breakfast is not included'."
"The drinks were good but drinks service was very slow."
"The waiting staff then completely lost interest."
Food
Pros:
"I had a great aubergine flatbread and my boyfriend loved his tomato and burrata salad."
"We had Sunday roast. The beef is good quality and tasty however just too much silver skin which makes it extremely difficult to cut, at the end we are all tired and busy cutting meat."
"The food was fabulous with wonderful, with an attention to detail that elevated every ingredient to the next level."
"The portion was a lot bigger than expected. Very fresh and so delicious."
"The starters were good. The lamb dish delicious."
"The food was brilliant and Marco was such a pleasant and joyful host who at the end of our meal surprised myself and my friend with a small ‘happy birthday’ dessert which was such a sweet gesture."
"The food was great (5 star food)."
Cons:
"We had to pay an additional £12 to bring our own cake."
"We ordered the beef. It was cold and not anything special."
"It was so so plain it reminded me of the end neat you get after boiling bones for stock."
"Terrible food-very overpriced."
"The spicy chorizo flatbread could have been taken out of the oven a minute sooner to avoid getting so burnt and crispy."
"However, I didn't think the food was as amazing nor as brilliant as the service which was a shame really, as that was the purpose of our visit there… THE FOOD!"
"Unfortunately, I/We were not impressed with the food."
Atmosphere & Location
Pros:
"Great place for date night."
"Loved this restaurant, the location couldn’t be better. It’s a great spot by the river."
"Great atmosphere (loved the live music), nice view of the thames."
"A great brunch spot by the river! The location could not be better, and the atmosphere is really cool."
"The atmosphere was nice."
"Lovely outdoor seating and view of the Thames river and city line."
"Lovely location with great views of the river."
Cons:
"The tables are poorly lit so it's quite dark."
"Terrible service at this restaurant. Where to begin."
"The great location was the only thing going for this restaurant."
"Cool vibe and a great location. Unfortunately the food was generally average."
"It’s very dark in there in the evening which some people may like but it was a bit too much for me."
"Unfortunately the view is not inspiring with a couple of cranes in direct line of sight."
"The restaurant was busy on Saturday night, therefore noisy."
Value
Pros:
"Very good value for bottomless alcohol."
"Highly recommended, excellent value for money."
"Prices were really good for the quality of food!"
"Super affordable."
"The food was delicious, clever sharing style continues through all plates which are fresh & modern."
"We had a selection of tasty starters - the beef croquettes and seabass ceviche tacos were standout."
"Food is also great and has significantly improved."
Cons:
"I was also a little shocked at the £6 sparkling water charge."
"We spent £375 and still felt hungry afterwards."
"Breakfast was a bit of a let down for the premium price."
"The food was over priced to say the least."
"The cod was tasteless, portion size small, not enough for 2 people sharing plus a bit overpriced."
"Unfortunately value for money not worth it."
"The food was good but the bill was double what was advertised on opentable for just 2 courses."