Park's Edge Bar and Kitchen Reviews Summary

Food Quality

Pros:

• "The food was absolutely delicious and very well presented."
• "Generous portions, great presentation and a truly delicious meal."
• "The food was fresh and tasty, thank you!"
• "Super flavorful eats -- the truffle wagyu burger is KILLER."
• "My surf and turf was great-seasoned well and tasty."
• "Excellent food - fresh ingredients and a Wagyu burger cooked to perfection."
• "The food both times has been fantastic, only outshone by the service."
• "Really tasty food - we had seafood and chicken, all with a Caribbean edge."

Cons:

• "The 3 stars and not 4 or 5, is that the food was just okay."
• "The mains were very good - we had seabass and belly pork. The starters/small plates were a little underwhelming."
• "Vastly overpriced for what you get. The one thing we wanted on the menu was not available."
• "The food was nice - both tasty and unique. Unfortunately the service was very poor, and amateurish to boot."
• "We waited about 30 min after being seated for someone to come by, another 20 min for a drink, and we'd been there for well over an hour before the starters made an appearance."
• "Most dishes were totally tasteless. When we complained they offered to take off the service charge."
• "There was considerable negotiation to get money off the bill - it's simply not true that there was no dispute."
• "The meal I had was the most confused dish. Hanger steak that was really small (for over £ 25) accompanied by deep fried mac&cheese, lime foam, black been purée overpowered by jalapeños."

Service

Pros:

• "The service was great, with friendly staff who gave very nice recommendations."
• "Both Claudia and the other gentleman were extremely attentive."
• "All the staff were helpful and incredibly polite especially the servers who went above and beyond for every request."
• "Amazing experience!! The service was amazing and with perfect timing, despite the restaurant being extremely busy."
• "The service was fantastic and to top it off we had a great view of the park as the sun set."
• "Fantastic service, making slight alterations to the dishes to suit our tastes."
• "The small team was gracious, the atmosphere was very great for personal conversations and the team actually went out of their way to accommodate us with our orders."
• "The staff made us feel like they were inviting us into their home and I loved being across the road from the park."

Cons:

• "The menu outside the restaurant had more selection than the menu inside, we were told by the staff that the one outside was for takeaways but was not specified."
• "The mains were very good - we had seabass and belly pork. Service was a little slow and disjointed but they seemed pleasant enough."
• "The service was fine. Lovely waiters. Unfortunately, we weren’t satisfied with the food."
• "The service was terrible - staff tired hard but they needed to be managed eg we had to ask for menu, ask to place drink order and flag them down to place food order."
• "The service was very poor, and amateurish to boot. We waited about 30 min after being seated for someone to come by, another 20 min for a drink."
• "It was not communicated to me that they did not have our booking, nor did I tell them at the time that I booked online. I was not even asked my name on arrival to confirm the booking."
• "We managed to reduce the bill down after a few conversations, mainly because at least half of the party hadn't eaten any of their food, but it was still a lot for the experience we had."
• "Tricky one. Service was really bad. Took about 30 minutes to get a glass of water and the menu, despite asking a few times."

Ambiance

Pros:

• "The atmosphere was perfect for a Friday night."
• "The overall vibe was relaxed with beautiful decor."
• "As good as the food is, it is the relaxed and welcoming atmosphere that finally puts it over the edge."
• "The restaurant ambience was calming. I cannot wait to return to the restaurant."
• "The restaurant itself feels like it's in the city centre and has a lovely feel overall."
• "The atmosphere was delightful, the staff were welcoming on arrival, also friendly throughout the evening."
• "First time trying a fusion roast and my partner and I loved it!"
• "The staff were very friendly and attentive. The food and wine was lovely. We enjoyed the atmosphere and the back ground music."

Cons:

• "My only complaint is that the signage makes it look more like a cafe than upscale restaurant but I think they are working on it."
• "Dropped a star just for the interior but then my partner works in interior design, this place could be made more cosy and the place to be on a Sunday."
• "More people should know about this place! I've been here twice now, and today popped in for brunch which was really tasty and reasonably priced. Staff are good without making you feel awkward (I was on my own and felt v comfortable)."
• "The staff were obviously having some kind of issue/disaster that night and they were very apologetic, kind and generous - but overall the experience was frustrating and annoying."