The Lighthouse Reviews Summary

Food Quality

Pros:

• "The banana blossom fish had a lovely batter (not too oily) and it had the texture of fish."
• "The food was phenomenal and the staff were simply brilliant."
• "The crayfish and melon starter was something new and refreshing."
• "The fish tacos weren’t much to write home about, but the fishcakes and many other fish-related delicacies were perfectly presented and wonderfully filling."
• "The food and drinks were absolutely delicious."
• "The vegan "fish and chips" and the vegan "fish finger" sandwich were amazing!!"
• "The smoke duck starter, fish platter, fish tacos, tomato soup, surf and turf and the crumble were all cooked to perfection."
• "The food was very tasty and well priced."

Cons:

• "The flavour for the main was nice but we were super gutted to find the rice was undercooked."
• "I ordered fish tacos. The taco was stale and not crisp and the fish was mushy and unidentifiable."
• "The skinny fries were tough and chewy, not sure how you do that."
• "There was no fish in my fish pie. Just a load of macaroni."
• "I had the coronation chic ciabatta, the roll was very stale and no flavor in filling."
• "Food was OK (I had tex mex burger which was very dry) but others said their's was OK."
• "Main courses were good, although chips tended to be crispy and hard rather than soft and fluffy."
• "Had the lighthouse fish pie, which was very tasty, really creamy, both dishes came with various vegetables all cooked to perfection."

Service Quality

Pros:

• "Service was incredibly quick and we were amazed at the portion size of our lunch."
• "The staff were all absolutely amazing, best staff I’ve ever had the pleasure to dine with."
• "The staff match the interior, in being warm and inviting, with a good knowledge of the menu as well."
• "The service was exceptional from our waitress Heidi who went over and beyond with her service."
• "The service is exceptional and the food was good."
• "The staff were so accommodating- nothing was too much trouble."
• "The staff were fantastic in finding a quiet place for us to sit."
• "The staff were very friendly, and we enjoyed a drink before heading to Hurst Castle."

Cons:

• "The service was average and robotic. It’s prime tourist spot so maybe that makes a difference to the attitude."
• "Service was slow. Chairs were uncomfortable."
• "We sent cups back because they were dirty. The table which we'd reserved for 4 wasn't made up properly."
• "Disinterested staff and forgot about us after sitting us down for drinks, WiFi broken and no phone signal."
• "Service was warm and efficient the menu was tantalising with without being too busy. However, the taste of the food that was served was mediocre."
• "Staff were excellent and the restaurant had a lovely vibe. Only drawback was both my husband and I found the food we ordered bland."
• "Unfortunately didn't stop to eat or drink but would like to thank the gentleman who works there for coming to the aid of my little girl."
• "The young team are clearly well trained and aren’t over attentive...big plus!"

Ambiance and Location

Pros:

• "Overall, staff were lovely, atmosphere was relaxing, our dog was relaxed and we went home with a full stomach."
• "The atmosphere was relaxing. The waitresses were so friendly and accommodating."
• "Great little find for lunch and walk around the beach. The service was amazing."
• "Great place to hang out. Fantastic ocean views and glorious sunset."
• "Situated close to the shoreline and positioned perfectly to catch the fading rays of sunset."
• "Absolutely superb place to have plentiful, well-seasoned nomnoms. Situated close to the shoreline."
• "The location is excellent as you can walk to Hurst Castle before/ after a meal."
• "Great location on the coast but unfortunately no views from the restaurant."

Cons:

• "There seemed to be some electrical issue as there was loud beeping ringing out in the restaurant."
• "It's OK - but don't expect a sea view as its behind the sea wall!"
• "Trendy and friendly with surprisingly quick service. Music is borderline intrusive and the back room is dismal / no windows."
• "This is our first visit but will not be our last. First impressions are great, the food is incredible, full of flavour and a good variety of choices."
• "Venue was cold, even still wearing my overcoat. A strong breeze blowing through a slightly open glass door (covid precautions)."
• "Tables were generally socially distanced. People were definitely not."
• "I still can't get over no one wearing a mask in this area, staff included. To me this is complacency."
• "Its in a great location. All of our group were happy enough with the food, though I had a tasteless curry with a nice glass of Savignon Blanc."