Papii Reviews Summary

Food Quality

Pros:

• "The waffles are simply delicious and the smoothie and coffee were both great!"
• "The quality and flavor of everything was excellent."
• "The best waffles I ever eat!"
• "Waffles were extraordinary! Best breakfast we had in all of our two weeks in Europe."
• "The Cajun Chicken sandwich was also incredible."
• "Waffle was really tasty and fluffy."
• "The raspberry white chocolate scone with jam and clotted cream was so heavenly."

Cons:

• "The coffee was basically hot milk, which was disappointing since they use Artista beans, which are normally excellent."
• "Alas, the hollandaise seemed to have missed its seasoning seminar, leaving us in saucy sadness."
• "The scones and croissants were stale and heavy."
• "I had a take way a smoked salmon bagel when I got home I found out the bagel was black and burnt."
• "Food on display did not seem real fresh, eggs Benedict was pretty ordinary."
• "It sure is served generously but it's not much else than a lot of sugar on top of sugar... same for the Macha latte."
• "Oh mannnnn I was excited to try this place but my god this panini was one of the worst things I've ever eaten."

Service

Pros:

• "Staff was friendly and helpful making me feel comfortable and welcomed."
• "Staff are really nice even under pressure at peak times."
• "The customer service was quick and helpful, and as for the coffee spot on."
• "Staff are lovely too."
• "The staff is the best around."
• "The guys who served us were welcoming and happy to talk."
• "Staff very friendly and welcoming."

Cons:

• "Sometimes they’re slow when they serve the food."
• "Really slow service even though only about two thirds of the tables were occupied."
• "Had to wait about 20 minutes to be served which wasn't bad."
• "Only downside is the payment isn't done at the table so you need to queue twice if sitting in, once to get your order then again to pay."
• "We asked for water 3 times and never got it, our simple order took 20 mins to arrive."
• "Beyond unpolite waitress who called rude to customers and lie telling waiting time."
• "Staff were mostly friendly but one member of staff was quite rude and dismissive."

Ambiance & Location

Pros:

• "Nestled on a charming side street off Princess Street, Papii boasts a cozy atmosphere."
• "Highly recommend this cafe, great location as well."
• "Fab little place only discovered through Google reviews."
• "Lovely cafe in Edinburgh City Centre with 'people watching' views over Hanover Street."
• "A small but cozy spot to have a coffee or tea in a relaxing atmosphere."
• "The simple chill feel of the place was surprising elevated by the vibrant art on the board."
• "A wonderful little place right in the middle of the new town just a few steps from princes street."

Cons:

• "Very limited seating available and tiny tables are too close to each other for comfort."
• "It was so busy when we were there that it was a little claustrophobic, though."
• "The place was dirty with day old food scraps on the floor."
• "The only negative point is that today they didn't have any ice or smoothies in such a hot day."
• "No decaffeinated coffee, staff a bit abrasive and a bit of a shabby, cold place."
• "The only negative point is that the outside seating have pretty small tables and we were given plastic fork and knifes which made it hard to eat."
• "The space to eat in is limited but the restaurant is usually quiet."

Value

Pros:

• "Great friendly staff and reasonable prices."
• "Well priced for a city centre eatery."
• "All for ~£13."
• "Reasonably priced with great staff."
• "High quality food, tasty smoothies, reasonable prices."
• "Light and fluffy waffles, and surprisingly cheap."
• "Nice fully white rolls with generous portions and only £1.80(£2.10 for a doubler)!"

Cons:

• "Only complaint is that music is awful...It does not go with a cafe place at all. Very loud..."
• "The food is great (a bit pricy) and the service is good."
• "Waffles are amazing and coffee is tasty, it's always packed so hard to get a table and the place itself is tiny I recommend never going for the breakfast sandwiches they were so disgusting and disappointing its enough to put you off."
• "Food is pricey but standard in Edinburgh."
• "We also tried the waffles with strawberry and Nutella and were very tasty but a bit expensive."
• "No WiFi. However, 4G reception is good and the absence of WiFi is not a rarity in historic, thick walled properties in UNESCO World Heritage site properties."
• "A drawback for me is the portion not at all enough for a proper meal."