Black Medicine Coffee Co Reviews Summary

Staff and Service

Pros:

• "Staff are super friendly and taking social distancing/safety guidelines seriously ensuring your visit is safe and enjoyable."
• "Staff recommended delicious fudge brownie that was absolutely delicious."
• "Super friendly and fast service."
• "The staff is very polite and fun to talk with."
• "Staff was very friendly and extremely efficient."
• "The staff are fantastic – they go out of their way to make you happy and serve you with a smile."
• "We were pleasantly surprised by the lovely staff."

Cons:

• "The staff, in my experience, are surly at best."
• "However, recently the staff were very rude and cold with me and even talked down to me."
• "Several staff very rude & obnoxious. Lukewarm coffee."
• "They obviously don’t rely on repeat custom. Staff too busy having a conversation to be disturbed by customers."
• "Extremely rude and pretentious wait staff, spend most time talking to each other and have no patience if not a regular."
• "Staff generally quite rude and arrogant."
• "The staff were very rude not only to me but the person in front of me."

Atmosphere and Decor

Pros:

• "This place has a nice decor on the inside."
• "The wood and stone decor creates a relaxed atmosphere."
• "It's cozy and has a friendly, relaxed atmosphere."
• "The interior is spacious with big windows (great for people watching) and large wooden tables."
• "Nice atmosphere."
• "The wood and stone interior emanates a relaxed vibe and the various seating options should suit most people's preferences."
• "The decor and atmosphere was fun and comfortable."

Cons:

• "It's a little bit cosy so not suitable for kids prams unless foldable."
• "The interior, once appealingly eccentric, has remained unchanged, perhaps unwashed."
• "The decor is overcrowded with spare stools and extra seating crowding the space."
• "The seats are back breakers though and in the basement WiFi signal is really bad."
• "Not very wheelchair friendly though."
• "Toilets are a bit grubby."
• "Pretty lame experience. No soup available."

Food and Drink

Pros:

• "At under £10 for two including apple juice (very large glass) and pot of tea this was fantastic value for money in Edinburgh."
• "The quality of this coffee is superb!"
• "Both for eat in an take away, it's super tasty and easily affordable if on a budget."
• "The blended tomato and lentil soup was super yummy."
• "Great selection of coffee, smoothies, teas, and light meals."
• "They had some vegan desserts to die for!"
• "The bakery products are delicious too."

Cons:

• "Latte was a tad on the watery side."
• "Croissant was warmed up and served nicely. (Unfortunately it was cheap supermarket product so even warming it up couldn't cover it's not nice taste and texture)"
• "The coffee changed a few years ago and while some don't mind it I find it undrinkably bitter."
• "I ordered a panini which didn't look very appetizing nor it tasted any good."
• "Coffee was burnt and overpriced."
• "I ordered the chai latte and was disappointed. It was bitter and sharp."
• "I have bought two scones yesterday. I don't know if it's mistake but there is a huge amount of baking soda which makes them awful."

Value and Pricing

Pros:

• "Prices are very reasonable for the size of cup you get."
• "You can bring your own keepcup and get your coffee cheaper."
• "Prices are really cheap too, especially given the quality of goods."
• "All drinks were just £2 which was great, and they had fab coffee."

Cons:

• "A bit expensive."
• "Items can be pricey."
• "Although the coffee was overpriced, I kept going because I liked the atmosphere."
• "Painfully slow service."
• "Overpriced food/drinks."
• "It's a little pricey."
• "Definitely one of the more expensive coffee shops in the area."

Accessibility and Convenience

Pros:

• "WiFi available. Clean bathrooms."
• "You can grab anything as take away."
• "You can either sit in or takeaway."
• "Free wifi too."
• "Free WiFi so perfect for studying/working!"
• "Parking was pretty easy in the area."

Cons:

• "You have to wait for your coffee without a chance to secure a table, especially if you want to sit down stairs."
• "Only downside is the limited number of seats."
• "The wifi is not working at this place. It was a disaster."
• "Asked about Wifi which wasn't working; I found the network and asked for the password which was right but couldn't get online."
• "Also, the WIFI doesn't have the cafe name so you cannot just find it easily and connect like other cafes."
• "The stairs in the building are quite difficult to pass when you are holding a coffee."
• "It can be quite loud."