The Citizen Glasgow Reviews Summary

Food Quality

Pros:

• "That Shetland mussels was a must have. The flavor was just insanely good."
• "The steak sandwich was fantastic too!"
• "I ordered the haggis-turkey-sticky toffee pudding. All excellent choices. Turkey was quite juicy."
• "The food and drinks are of very high standard."
• "Absolutely superb food, service and atmosphere."
• "Food tasted amazing, they do a 3 courses for £32 menu or full menu. Either is a great pick."
• "Absolutely tasty and gorgeous looking dishes! We had the crisp pork belly, tempura seabass, rum baba and highland parfait."
• "By far the best place for food and drinks in Glasgow. Cocktails were amazing and so was the burger."

Cons:

• "That Burger though was slightly on the dry side unfortunately."
• "Minus point for the Sunday roast though it wasn't very good and a bit pricey for such little portion of meat."
• "Lovely food, although the broccolini with the pork belly was a little over cooked."
• "It is with a heavy heart that I must give a negative review... The Old Fashioned I received was absolutely tasteless."
• "The ‘signature’ burger was awful - it had a weird smell and the wrong consistency."
• "The tempura prawn starter had the shells on - not sure it was meant to chew the shells."
• "The food was more miss than a hit. The ‘signature’ burger was awful."
• "The food was awful. Didn’t want to complain at the time as we didn’t want to embarrass our friends."

Service

Pros:

• "Great friendly service! Will definitely come back again!"
• "The service you get is always the absolute best."
• "The staff were so attentive, we did not wait long for food or drinks, even though the place was super busy."
• "All round great night and the staff were super friendly and always on hand for drinks etc."
• "Super friendly staff, excellent martini (though small)."
• "Staff is friendly and nice; I'll be back!"
• "Staffs were really friendly, professional and constantly nearby just in case you need something, nice."
• "The staff were very friendly and attentive."

Cons:

• "The service wasn’t that great and pretty slow."
• "Our server was pretty much non-existent. We noticed they were tending to other tables, but never took a look around at our table."
• "Staff seem a bit forgetful at times (waited over 15 minutes just to get the bill) and waiting times can be slow during peak hours."
• "I ordered the steak pie and my fiancé had the chicken. Both were reasonably good. Our server absolutely disappeared."
• "Always good but now has a fruit fly problem. This ruins a meal with 4/5 flies in the glass and on the meal."
• "Felt very rushed by staff right from sitting down, ordering, and how quick the food came."
• "Very very sad about how they deal with ur food preference. I was offered onion rings smelling like fish."
• "Poor service standing at bar with one other person, 3 staff did not acknowledge us at all."