1051 GWR Reviews Summary

Atmosphere & Decor

Pros:

• "Great atmosphere, nice selection of craft beers."
• "The seated area is always clean and tidy, with comfortable seats suitable for talking."
• "Lovely, well laid out bar and restaurant. Great atmosphere and very pleasant staff."
• "The covered terrace upstairs looks as though it would be fun for nights out but was looking forlorn and empty under the grey skies."
• "The place is very well decorated for a chilled out vibe and there is a sun terrace."
• "Cosy atmosphere and we were shown to a table by the wood burner, perfect on a snowy night."
• "The place used to be a railway terminal and was nearly lost but has been beautifully transformed into this restaurant and bar."

Cons:

• "Attempt at separators was pretty poor, have used cardboard between booths."
• "The atmosphere was a little flat as it was early in the afternoon and the weather was wet and grey outside."
• "First impression from the outside not good as tons of junk outside."
• "This place doesn't know what it's meant to be."
• "Dome was not worth additional cost. Lights were broken and it was damp."
• "Not at all comfortable with a server with a lanyard not wearing a mask."
• "The bathroom are vile leaking toilets broken doors and dirty."

Service

Pros:

• "A very considerate, friendly and professional service provided to our family for our Mum’s funeral purvey."
• "The staff were all very friendly and accommodating, and the food was excellent."
• "The service was excellent as they let us know the kitchen was about to take last orders but they let the kitchen know about us so were expecting our order, which was very good, so we didn't feel rushed."
• "Can not thank David and the team enough for looking after our family and friends at what was an extremely difficult time for our family funeral."
• "Jenny & Jodie and all other staff members were so friendly and welcoming, going the extra mile to ensure everything ran smoothly."
• "The staff did a great job and were attentive and polite."
• "The wonderfully helpful staff area pleasure to be around because they always seem to be happy to be there."

Cons:

• "Very disappointing this time. Staff were invisible."
• "Service was very good although a little slow."
• "Service was good but when they forgot something and we used the bell to call no one came, not sure if the bell was broke."
• "The waiter who served us was uninterested and huffing and puffing, looking around at other tables and unhelpful."
• "Diabolical service. Staff (iInc manager) argued with my mum & I when we complained."
• "Waited a long time for menus and any attention."
• "Staff rude and confrontational."

Food & Drinks

Pros:

• "The food comes quickly and steaks are cooked the way you ask."
• "Cruzcampo on offer at only £3, best value for money when looking for a premium European beer."
• "Great food and very cheap too. Highly recommended for a wee lunch stop."
• "Great service and a massive choice of Beers."
• "The ale was absolutely delicious as well as the pizza and great value for money."
• "The fish and chips are the best I've had in a long time and the coffee is too good to have just one."
• "Food was great, beef dripping hand cut chips where excellent!"

Cons:

• "Portion size on the small side."
• "Garlic bread was disgusting, butter sponges would have been a better description."
• "Ordered 2 cocktails with partner which were £11,50 each, partners cocktail half full, little to no taste of alcohol in it, might as well had ordered a coke."
• "The peppercorn sauce was bland but that could be personal preference."
• "The medium steaks were inedible as they were so chewy."
• "Overcooked food."
• "The fish tasted of soap and all the carbonated drinks appear to have been flat."

Value & Pricing

Pros:

• "Drinks were reasonably priced."
• "Great value and delicious food and drinks."
• "Prices was reasonable."
• "The lunch menu is great value."
• "Straightforward, not fancy but attractive, nice waitstaff, good value food and drink."
• "It was really tasty and very good value for money."
• "Delicious food well worth the money service was lovely and friendly."

Cons:

• "also if having to pay to park outside definitely not worth it."
• "The bubbles look great but a tad pricey."
• "Prices are over the top for portion size. 12 % surcharge."
• "Menu extremely overpriced."
• "alcohol free beers could be a bit cheaper."
• "Food was ok. Pricing is a bit all over the place for food."
• "At nearly £6 for a pint, it must be the dearest Peroni in Glasgow."