The Mariners Public House in Rock Reviews Summary

Service

Pros:

• "A warm welcome when we stepped through the door left us thinking we were in for great service and we were not disappointed."
• "Lovely atmosphere, staff attentive and professional."
• "The staff were so friendly and made us feel very welcome."
• "Service was great throughout too."
• "Staff were friendly, attentive and accommodating."
• "The service from the waiter was friendly and informative."
• "Service was fantastic - friendly, funny and accommodating staff."

Cons:

• "The final disappointment was we ordered drinks and had to ask three times when they were coming."
• "Service was prompt initially but when we deigned to ask for a few more minutes before we ordered food our server was seen to roll her eyes."
• "£24 for a prawn cocktail is outlandish."
• "Waiting time for the food was very slow, about 1.5 hours from seating to eating."
• "Two out of the three staff who served us were rude!"
• "Shocking attitude of the waitress. Rude and arrogant … couldn’t wait for my mum to get down the stairs despite having an injury."
• "Unfortunately the service was very slow which caused the children to become agitated."

Food Quality

Pros:

• "Now onto the food - it was truly fantastic."
• "They inject such great flavour into good honest food."
• "The food is good, we had never had an oyster before, what a superb bit of seafood that was."
• "Both Ordered a fish and chips - portions are huge and absolutely worth the price."
• "First class in terms of quality of food and service and great value for money."
• "The food was excellent, cooked to perfection, presented beautifully."
• "The food was amazing but I have to say the chips are the best I have had anywhere ever!! Perfection!"

Cons:

• "Dishes were quite salty for our taste, Shepherds pie and burger."
• "The food was generally ok but no better than standard pub grub with a hefty price tag."
• "Sadly the goan curry was like an over flavoured microwave curry."
• "The Shepard's pie, a bit dry, sprinkled with some sort of crouton."
• "The food was very disappointing, edible but to my mind very over priced for what it was."
• "The food was not up to the usual standards, triple cooked chips slightly under cooked, bread too burnt to cut through."
• "It’s a pub with grub. Lovely service and nice location but the food is crude and overpriced."

Atmosphere & Decor

Pros:

• "Beautiful location and a nice atmosphere."
• "The setting is comfortable and elegant."
• "Terrific views over the estuary too."
• "Decor was beautiful. Atmosphere was very friendly."
• "Great atmosphere, would definitely recommend and will be coming back - thank you!"
• "The atmosphere — 100% peaceful, a ‘positive’ energy exists being relaxed and in style."
• "Fantastic place to chill and look out over the Camel Estuary."

Cons:

• "We were surprised to see people walk in and get a table without booking... and we were also surprised to see people sat around in flip flops, beach shorts and wet hair."
• "The downstairs seating and arrangement is a little cold but livened up once the locals arrived."
• "The lunch was very underwhelming and took 3 hours to serve, apparently they were busy."
• "The staff were memorably rude to us."
• "Very noisy."
• "The place is basically a sea front pub. The table we sat at was round Formica type top with some sort of water stain."
• "Seems the team here have tried to squeeze as many people as possible onto the pub."

Value for Money

Pros:

• "Not an expensive meal for two, with a couple of drinks each from a well priced wine list."
• "The food is great value for money and extremely tasty."
• "Overall a great non pretentious experience that offered really good value for money and just simply great food."
• "The prices were not terrible considering it was Rock, a pub run by a well-known chef and the quality was good."
• "Food was lovely & reasonably priced."
• "Superb food, excellent service and amazing value for money!"
• "Great value for money."

Cons:

• "A bit overpriced because of Paul Ainsworths name but we would go back."
• "£22 for fish and chips is OTT."
• "The food was of average quality and very expensive so would not rate it as good value for money."
• "Total bill with a bottle of wine £130+."
• "We certainly felt like we were paying 15-20% premium for Paul Ainsworth's name on most of the dishes we had."
• "£31 for 6 oysters is embarrassing."
• "However, it was over priced for what it was and overall we all left feeling a bit disappointed."

Staff Attitude

Pros:

• "The staff are keen, friendly and polite - actually feels like they want you to be there too."
• "The team where very pleasant and helpful with gluten free requests."
• "Staff very friendly and accommodating."
• "The staff were very helpful, attentive and welcoming."
• "Fred and all the other servers were excellent."
• "The staff were friendly and welcoming."
• "The staff on that day were professional, friendly, and attentive, without being intrusive."