Borough Arms, Bodmin Reviews Summary

Food Quality

Pros:

• "The food was extremely tasty and the carvery was excellent value for money with plenty of choices of vegetables to go with the meat joints of the day."
• "Hunters chicken was nice."
• "Chicken wings were really delicious."
• "The carvery was tasty, with a selection of beef, gammon and turkey and enormous Yorkshire Puddings."
• "Everything was faultless and extremely tasty, all food appeared to be home made."
• "Food was the best ever carvery I have had and the pudding lovely."
• "The roast beef was tender and full of flavour, and I’ve never had so much meat on a pub lunch."

Cons:

• "Nice enough place but service quite slow and food a bit bland."
• "Food was OK but chips were only just warm so had to eat the chips first."
• "The salmon looked damaged and squashed together and was burnt."
• "The burger we also had was very dry and very small for how it was priced."
• "Sadly all steaks and the chicken for the hunters chicken were overdone and quite charcoal on the outside."
• "The veg was a bit overcooked."
• "The beef was tough and overcooked and I don't think that is it value for money."

Service

Pros:

• "The staff were very friendly and helpful."
• "Super friendly staff provide a warm and welcome atmosphere."
• "Staff friendly and carvery was lovely."
• "Service is always excellent and with a smile."
• "Service was quick and our waitress Hollie was lovely, polite and very helpful."
• "Ivy our waitress was brilliant - very attentive and lovely to speak to."
• "Staff were great, served us quickly and made a fuss of the pup, giving lots of cuddles and treats."

Cons:

• "Arrived and it was busy, but the customer service was appalling, especially when you're spending close to £100."
• "Unfortunately If you eat outside, you don't seem to get the same customer service."
• "We orderd out drinks on arrival but didnt recieve them untill we had nearly finished our meals."
• "Food came minus one adults meal and had to wait 10-15 minutes for that to arrive when most other meals had already been eaten."
• "Now the staff won't open the kids play area because they just can't be bothered."
• "Service was incredibly slow, it took about 20 minutes for our drinks to be brought over."
• "We waited 45 mins for the deserts to come out."

Value for Money

Pros:

• "The food was excellent and extremely good value."
• "Good food at reasonable prices."
• "Not expensive but a very warm lovely English pub."
• "Great value for money."
• "Excellent Carvery, delicious puds."
• "The Sunday lunch was excellent .. piping hot, plenty of choice of veg and superb value for money."
• "Prices are fair and last few times we've been there's been an offer on the mains 2 for £25 which I'd amazing value for money for the quality of food."

Cons:

• "A little overpriced @ £9 for a small dinner for the kids which they both didn't like or eat."
• "Very poor choice of foods, ie vegetarian/vegan what choice you had very small portion and expensive."
• "Portions are very stingy for the price and the desserts are way overpriced!!"
• "Very small portion and expensive."
• "Unfortunately prices were way too expensive for alcohol and soft drinks so I didn't look at the menu."
• "Very poor value for money in my opinion and when there are so many other places that we could get a really well prepared and enjoyable meal for around the same amount of our hard earned cash there is not a lot to tempt us into going back there any time soon."
• "The manager agrees that the roast beef is tough as old leather, removes it from service and then offers us a measly 10% discount on a £14 carvery."

Ambiance and Facilities

Pros:

• "The atmosphere in the venue itself was warming."
• "Its food is first class, especially the carvery, many choices of ciders and beers, children's play area, and its located right next to a train line forming part of the well known camel trail."
• "Lovely staff and dogs allowed throughout the pub!"
• "Superb choice, got to be up there with some of the best in Cornwall."
• "A friendly & welcoming atmosphere with very efficient and attentive service from all of the staff."
• "Great atmosphere and excellent customer service."
• "Absolutely stunning inside, I didnt expect it."

Cons:

• "The disabled toilets were very inadequate, and the ramp was positioned out of sight."
• "Only negative is the poorly equipped children's play area, given the space available I would have expected more."
• "It was an extremely quiet night yet we were sat with the only other couple eating in that part of the restaurant."
• "The pub is starting to look and feel very dated."
• "Booked a table for Sunday lunch because it says dog friendly but we were placed away from the main eating area in a very cramped snug."
• "The seating is very mish,mash."
• "No disabled toilets only one wheelchair ramp which it not signed only found by accident."