The Collab: Signature Brew & We Serve Humans Reviews Summary

Atmosphere and Setting

Pros:

• "It was calm and quiet inside and had a no rush feel about the place, which was perfect."
• "Chilled out, cosy atmosphere - bathrooms are gender neutral and well signposted, with plenty of seating inside and out."
• "The Collab has a cozy and charming interior, perfect for a relaxing meal with friends or family."
• "Cool and chilled place to enjoy some delicious food."

Cons:

• "The restaurant itself is very noisy, less than half of the tables were occupied and the chatter really gets bounced around, they need some sound dampening."
• "This is another new place in Walthamstow where hipsters hang out. It was really busy when I was there with my little girl, mum and brother but it felt quite cold so we kept our coats on."

Food Quality

Pros:

• "The food plus the coffee put me back on my feet."
• "The burgers in this place are absolutely amazing. Insanely good."
• "The food was excellent. Way better than a lot of places near by."
• "The burgers are absolutely top. Great brioche buns, high quality juicy meat."

Cons:

• "Underwhelming. The £15 burgers were very small and nothing special, certainly doesn’t justify the price."
• "I had the plant based ‘Chairman’ which really wasn’t great. The burger was over cooked, the bun was soggy."
• "Unfortunately, we found the food to be quite mediocre, especially compared to the high prices."
• "Previously had given 5 stars 2 years ago, went 2 weeks ago for lunch and unfortunately the food quality has really changed in 2 years."

Service

Pros:

• "The staff couldn't have been more friendly, more helpful or more welcoming."
• "Service was a bit slow considering it wasn't busy. My colleagues burger was under cooked. Staff apologised and made a replacement and offered not to charge for the burger."
• "Staff were super friendly and accommodating, they were really good."
• "Very friendly staff a little highly priced only downside is that the burger could of been hotter than it was. staff are very friendly and chatty it's nice not to have banging loud music as was able to talk to my partner"

Cons:

• "Historically good food but terrible at delivery - never ready on time for riders, can take an hour with them just pushing it back ten minutes every ten minutes."
• "Visited the institution several times. After the last time I was unhappy. Very bad service."
• "Burgers and drinks are great but service needs to improve a lot."
• "Very disappointing experience. We waited 30 minutes for three beers then 65 minutes for three burgers that never arrived!! Unapologetic arrogant staff."

Price and Value

Pros:

• "The price was fair and service friendly."
• "Really love the place, and it's nice to have a lower cost alternative to Walthamstow village."
• "It's not a cheap eat but we felt it was worth it, the beef dripping fries were ridiculously good!"
• "Best burger joint I've been to in some years. Superb burger and outstanding truffle fries. Not especially cheap but with such across the board quality fare, who cares?"

Cons:

• "£60!! The experience was worth maybe 20."
• "Sadly won't be going back to the Collab any more. It used to be an absolute favourite of ours and I love signature brew but the prices have gone a bit out of control."
• "Fine, but too expensive for Walthamstow. Burgers are over a tenner, before you add the £5 chips."
• "Obscenely expensive for average food. Charged £3.85 service fee but we went to the bar to order drinks and food and to pay the bill ourselves."