The Inn at Shipley Reviews Summary

Food Quality

Pros:

• "The food is pricey but worth every penny."
• "Pie was tasty. Fish looked good."
• "Food was great, very generous portions."
• "The food was excellent and was the service."
• "All meals that were ordered by our party were lovely. I had the shoulder of lamb and it just fell off the bone."
• "The food was DELICIOUS!!"
• "The food is just incredible, it's mouthwatering."

Cons:

• "Food was a bit overpriced, for what you get."
• "The fish tart starter on the other hand was mostly mashed potato and very overpriced."
• "Food was very poor. Meal was rejected and replaced with same where quality was even worse."
• "Meal was nothing special, it was quite bland."
• "the food was rubbish: I had the roast beef dinner, which included undercooked cabbage, gelatinous gravy and burnt carrots."
• "The fish meal was overcooked and dry and the chicken in the Malay Curry was fibrous and tough in parts."
• "The Game sausage roll was dry and the pastry was under done."

Service

Pros:

• "Excellent service, a really cosy place great to meet friends."
• "Very pleasant meal, nice atmosphere, great service, will go again..."
• "Staff are absolutely lovely."
• "Staff were very friendly and accommodating."
• "Excellent service - smiling, well-trained, friendly and inviting staff."
• "The staff were friendly and welcoming and the pace of service was spot on."
• "The staff were so friendly and attentive throughout our time there."

Cons:

• "The service was quite poor when we went this time."
• "Came for my brothers 50th birthday meal tonight... Terrible customer service will never go back."
• "Our experience was let down by the poor attitude of what seemed to be the manager/supervisor who didn't make us feel welcome at all."
• "Forgotten drinks orders, miserable staff and the food just wasn't great."
• "Service very slow."
• "Service was very slow, it took at least 15 minutes for the drinks to arrive."
• "Waited an hour and a half for our meals."

Ambience and Facilities

Pros:

• "It's a really well kept, stylish and friendly venue."
• "Nice and clean, staff very very helpful."
• "The whole place is beautifully decorated, and very welcoming."
• "Lovely atmosphere and the seating was nicely spaced out."
• "The atmosphere and the place itself was relaxing and calm."
• "A really good meal in a nice friendly warm atmosphere."
• "Quite possibly the prettiest pub that I've ever visited."

Cons:

• "The toilets did not have a toilet roll holder and were a little dated."
• "But this particular outing left us with enhanced disgruntlement, as the prices have crept at least a significantly 30% more."
• "Similarly the car park is also quite dark."
• "The only criticism I would make is that the entrance is hard to find as the Inn is set back- there is absolutely no lighting and trying to find it in the dark was not very good at all."
• "Stairs to ladies and Gents. Carpet needs sorting. First I fell up them then. Carpet on way down was overhanging steps accident waiting to happen."
• "The temperature was a little uncomfortable."
• "It was cold & draughty."

Value for Money

Pros:

• "Looking forward to our next visit already."
• "I will definitely be going back. Highly recommend."
• "Not cheap, but for the quality of food, service, and overall dining experience, fair value for the money."
• "Amazing food, it's slightly more expensive than usual pub food but worth it, especially for a special occasion."
• "Good value too."
• "good food and decent value."
• "The menu is varied if a little pricey, but the quality of the food is worth every penny, it's delicious."