Bar + Block Steakhouse London Hammersmith Reviews Summary

Service Quality

Pros:

• "The service was great and efficient."
• "Service was amazing from Milind. Just find him and enjoy."
• "Our waitress was great! My steak was only a little overcooked when I ordered it rare."
• "I must commend the same waiter from my previous visit for delivering excellent service."
• "The manager was very friendly and gave some of his recommendations."
• "Really nice team! Manager was so pleasant and waitress was a lovely, calm person."
• "Thank you so so so so much to Erica! You were so kind and helpful to all of us."
• "Absolutely fantastic service from Rimaz! We were warmly welcomed as soon as we walked in, and seated straight away."
• "Very good food, worth the price, good spacious restaurant, comfy tables and chairs."
• "Service was excellent! Rimaz was attentive and friendly and helped us put together a little surprise birthday message on the dessert at no extra cost!"
• "Had a great meal here whilst staying next door at the Premier Inn. Good service from Erica but Josh was really on it."
• "Very happy customers! The Amazing staff and with Antonio who was super friendly, very welcoming and helpful, and made our experience even better."
• "Our host Cordell was a real delight, outstanding customer service from himself."
• "Travelling on business and used the restaurant at the end of a long day. Served straight away, and the food came quickly."
• "Servers and management all looked lost on a Friday dinner service and it wasn't even busy."
• "I went to this restaurant for the second time yesterday and I was just as impressed as the first time. The mocktail selection is always quite nice, the service is impeccable and the options (food wise) that I chose were rather tasty."

Cons:

• "Where to start the manager was stressed and all over the place when we entered."
• "They messed up our drink order twice and had the cheek to say they won’t charge us for a drink we did not order."
• "Our starters came before our drinks arrived."
• "When our mains arrived what a surprise they arrived wrong."
• "Booked a table for 15th October at 5pm for my birthday before a concert. Was told they were 'really busy' when only 6 tables were seated."
• "Halfway through dinner, the kitchen was blasting loud music into the restaurant part and it was disturbing."
• "Booked a table and Arrived at 5 p.m. on a Sunday to no roasts available. Took over half an hour to get table service."
• "The service was scattered at best. They were clearly short-staffed."
• "Waited 40 mins after ordering to get served food, even with only 4-5 tables occupied at the time."
• "The service was SLOW even when not busy, you have to ask over and over again for your drinks or your food."
• "Disappointing. Waited for more than one hour to get our order in an almost empty restaurant."
• "Slow service had to wait 45 min for our starters to arrive. 1 hour for a Sunday roast to arrive."
• "Only opened for 4 days but their service was poor."
• "Absolutely disgusting service if I could have given zero stars I would have."
• "Waited 5 minutes to be seated for a table. Was seated and given the menu and knife and fork and no water for the table. That was the last act of interaction from the staff."
• "The restaurant has only been open for a week so the service and food needs a lot of improvement."
• "Absolutely horrible. The food was awful. One of our starters (we were in a group of 3) did not come."
• "The service is SLOW even when not busy, you have to ask over and over again for your drinks or your food."
• "Where to start? Sunday 1pm ish. Restaurant is almost empty, 3 tables seated 2 eating."

Food Quality

Pros:

• "I had the classic cheeseburger and loaded fries my partner and friend had steak dishes."
• "Special lunch menu 3 course meal for £14.95 worth every penny."
• "Had the chargrilled vegetables and added a chicken breast. The food was delicious and very filling."
• "The food was wonderful, came out hot. This was a steakhouse, but the salmon and veg was delicious!"
• "The first visit was on the 4th of July when I was facing difficulties finding a suitable dining place while accompanied by an infant and amidst the rain."
• "The food was OK. I liked the side dish and the wine."
• "I recently stayed at the Premier Inn Shepherds Bush and the Bar and Block was the attached restaurant for the included meal deal; as a vegetarian I had low expectations."
• "Had full English breakfast as they opened in the early morning; The fried eggs: dark, shriveled surface."
• "The food was delicious! Excellent beef roast. All the staff were really lovely especially the 2 waiters that served me and my mum."
• "The food overall was okay, however 2 out of 3 steaks ordered were not cooked to the requested order."
• "Salmon grill cold served and dry, salad not the same like described on the menu...come with minus items( avocado)."

Cons:

• "We had a fillet which is supposedly tasty and tender. But we’ve got a very chewy one and very bland taste."
• "The amount of food is not worth the price they charge. The halloumi fries were cold. The potatoes were lukewarm and lacked flavor."
• "A very casual place for dinner. It’s very big inside and looks relatively nice. The short rib was delicious, perfectly cooked and smoked, absolutely fell apart on the bone."
• "I had the Korean chicken wings as starters, it was delicious 😋 The dinosaur short ribs, dirty fries and mini salad 🥗 for mains, the short ribs was so soft and tendy, it literally melts in your mouth, and very juicy."
• "The food was OK. I liked the side dish and the wine."
• "We had a booking for 12.30 for Sunday lunch and arrived on time. We were greeted with a very warm friendly hello which is always a great start."
• "We had a great nite Saturday 2nd of July there were 14 guests and the staff were great trying to look after us recommend to my friends and family food and cocktails fantastic and thanks to the staff making my birthday special"
• "I had the most awful experience at this restaurant. Not only did they get the order wrong, but the manager admitted that the squid that was served to me was 'old'."
• "The food was awful. One of our starters (we were in a group of 3) did not come."
• "The food overall was okay, however 2 out of 3 steaks ordered were not cooked to the requested order."
• "Salmon grill cold served and dry, salad not the same like described on the menu...come with minus items( avocado)."