Pho Reviews Summary

Staff Service

Pros:

• "Very friendly staff and well managed."
• "Staff are insanely attentive."
• "Service was amazing as well. The staff were really accommodative of our needs."
• "The waiting staff were very friendly and accommodating."
• "Our waiter was very attentive and knowledgeable, who recommended dishes and drinks to us based on what we liked and didn’t like."
• "Had the most amazing service by Natalia."
• "The staff were chipper and friendly."

Cons:

• "We waited 15min before joanna came to serve us."
• "Used to be great but staff have changed a lot and service has gone downhill considerably."
• "The only issue was there was a dog that kept barking and was very annoying not sure if it was going to bite."
• "The staff seemed to want to pack all the customers in a small section of the restaurant which seemed very odd."
• "Unfortunately a waitress ruined it for us too many times. She is rude and racist and made my husband and I very uncomfortable every time we went."
• "Service was very slow and drinks took an age to be served."
• "When we came in the restaurant it took a while to have someone seating us."

Food Quality

Pros:

• "The chef did an amazing job."
• "Food here is amazing. Curry noodles tastes better than regular pho."
• "The food is excellent.amd very tasty."
• "Delicious starters and very filling mains, reasonably priced."
• "Food was very tasty and portion sizes were fair."
• "Their broths are made fresh every day and their spring rolls are awesome as well!"
• "The food is great, fresh, delicious and arrived quickly."

Cons:

• "This is the last time I’m ordering anything from here and I advise others to avoid."
• "Had a take out chicken curry and other things spend £50 in total. The food was awful the portions of meat were minimal."
• "I was not impressed with their food. The soup dishes are tasteless with a lot of noodles and hardly any meat."
• "Chicken smelled so strong I could ‘t eat it."
• "Honestly the worst deliveroo meal of my life, and it cost me £33 for one portion of spring rolls and two bowls of pork rice."
• "The tofu tasted stale and flavourless, very disappointing."
• "The beef pho soup was a huge disappointment - steak was super chewy."

Value

Pros:

• "True: big portions, reasonable priced and very pleasant staff."
• "Great value also, we’ll be back!!"
• "The 2 courses meal for £10 is a great deal."
• "Serves some cracking dishes with a great value kids menu at £5.50."
• "Good food at decent prices."
• "You can leave with a full belly for as little as £7.50. A definite must-visit."
• "The set menu from Mon to Fri is great, not expensive and with quite a lot food options."

Cons:

• "More expensive if you order through deliveroo or their website."
• "Expensive noodles."
• "Tasteless, oily and expensive noodles."
• "A bit over my budget but it was for a day out."
• "Ended up in hospital after eating Pho and still waiting for a refund."
• "The food was really good, although a little expensive."
• "Disappointed in the service. I ate here during a non busy period waited for my food for 30+ minutes due to the waiter forgetting to put the order through."

Atmosphere

Pros:

• "Really nice meal in a relaxing atmosphere."
• "Ambience is lovely."
• "Great atmosphere and a fantastic menu."
• "The vibe in the restaurant is great."
• "Very nice atmosphere - Vietnamese buzz."
• "The decor/interior is unique, warm and vibrant with good music choice."
• "We used to go here for the atmosphere because the decor is awesome - v warm and romantic."

Cons:

• "Atmosphere was ok I guess, it didn't help sitting directly inline with AC Unit I was freezing."
• "Very little atmosphere though."
• "Regards atmosphere, it is a clean and simply setup place, but it is cosy."
• "The big downside is that the 'music' is far too loud and at times inhibited conversation."
• "It's quite cramped and dark in the back though, I was struggling to read the menu unless it held it under the light!"
• "But it is fairly dark inside and it's easy to get in people's way as the structure of the store is very longitudinal in nature."
• "The worse manager I have seen running this place."