Omar Khayyam Reviews Summary

Service

Pros:

• "Service was excellent, ambience and decor was beautiful!"
• "Fantastic meal, waiters Naz, Ansar and Raja were very attentive and friendly."
• "The staff were extremely friendly."
• "Staff is very humble and professional."
• "We had every need taken care of, our glasses were never empty, and they were very willing to explain dishes, and offer recommendations."
• "The service was great. People were extremely nice."
• "The staff are very friendly but not pushy."

Cons:

• "I saw the beard guy if don’t have manners to treat the people he is idiot first treat the team proper way and serve the food to the customer."
• "So rude, so unprofessional...really I'm not finding a good word to explain them."
• "Her manner was extremely rude and she had no concern for the fact that we were paying customers."
• "Food was decent, service was horrible."
• "When we gave a friendly feedback to the staff, they were rude enough to only say that we are the only one to 'complain', so they don’t care."
• "The manager had no experience in dealing with customers and the amount of attitude was disgraceful."
• "The employees did not seem very enthused about their job."

Food Quality

Pros:

• "The main menu is fantastic; everything you would expect but also some new things I haven't seen before ... which were very tasty."
• "The Chicken Shishlik was outstanding and left an unforgettable taste in my mouth."
• "The food was delicious and the service was great."
• "The ras malai was really tasty would definitely recommend!"
• "The food was really great. The onion bhaji was delicious. We also had the king prawn tandoori and it was also delicious."
• "The food tasted very authentic and it was delicious which always makes it more pleasurable, it was just like eating it at home which is always delightful."
• "The food was excellent."

Cons:

• "The chicken meat was tough, lacking flavour and the curries in the thali all tasted the same."
• "Briyani was a massive portion for the price, unfortunately taste was subpar."
• "The curries were also small portions and tasteless u could hardly taste any decent spice or flavours through them."
• "Both the items were so tasteless and without any spices even after repeating specifically that we will need desi style food."
• "The curries had no taste or spice in them absolutely shocking!"
• "Almost everything came with a lemon wedge somewhere, which was odd in the Nihari."
• "The lamb chops were tasteless and a big disappointment."

Value for Money

Pros:

• "Not overly expensive and definitely worth it."
• "Beautiful place at the centre of the city with affordable prices."
• "Very good value for money."
• "Good prices for both food and wine."
• "Very nice food, great service and reasonably valued."
• "Best food in Haymarket - highly recommend this place - enjoyed the best valued lunch - 3 course meal for 8.95!!"
• "Two mains, two starters, two sides, and four drinks for 36 pounds. Awesome."

Cons:

• "Exceptionally expensive, £60 for 3 curries, 2 rice, 2 naan, onion bhaji and chicken pakora."
• "They were too quick at removing plates off the table."
• "The regular menu very expensive compared to the portion size."
• "We did not leave a tip and wont be back."
• "Most items are overpriced for what they are."
• "It's mind-boggling how they have the audacity to charge such exorbitant prices for such mediocre fare."
• "This place is ripping off people on purpose and expecting people to pay £4.75 for 2 poppadoms which is absolutely insane."

Ambience

Pros:

• "The decore of this restaurant was tasteful and conducive to good conversation as sounds were absorbed."
• "The decor was nice too."
• "Fantastic ambiance. Comfortable and warm restaurant."
• "I enjoyed the ambience there."
• "The decor was aesthetically pleasing."
• "Even the ambiance was great. The slowly blinking lights that resemble stars, the rock fountain, small roses in glasses."
• "The place had a very comfortable ambience and was so elegant inside."

Cons:

• "It is now rather non descript inside and rather garish with unpleasant lighting."
• "The staff was not very warm or welcoming."
• "Too much noise like a bar or pub, people serving and accepting orders have a attitude which doesn't seems humble."
• "The atmosphere being very loud, so if you're sitting at a large table you can't hear what everyone is saying."
• "We were given a table between 2 others which were about 0.5m away.....not convinced that that complies with CoVid guidance."
• "The food portions are too small while the price was too high."
• "The restaurant needs some maintenance but still was clean and quiet."