The Duke Of Devonshire Reviews Summary

Staff and Service

Pros:

• "Staff very friendly and efficient with drinks order."
• "We again were welcomed back by the lovely lady who remembered us from earlier."
• "Friendly staff."
• "The staff were very welcoming and the service was fast and efficient."
• "Very happy and helpful staff especially Monika and Caroline helping us decide on the food and drinks."
• "The staff were great, friendly and professional."
• "Staff brilliant always smiling and chatty."

Cons:

• "No one came to check our food was ok...staff didn't seem very helpful."
• "Rude staff ... over cooked dry basic food."
• "Unfortunately the service and attitude from the guy who was working really let down the whole experience."
• "Can be waiting a while at the bar for service."
• "Our server never appeared to ask if our meal was okay."
• "Shocking: rude staff, very average food, food took 1hr and drinks came half an hour after lemonade flat."
• "Quality of food and service usually good, tonight I got in and got told from a short girl with shock died hair behind the bar to my friend that 'I hate her already' while I made my order, talking about me."

Cleanliness and Maintenance

Pros:

• "The pub was well maintained and the toilets were very clean."
• "Toilets nice n clean."
• "The pub is spacious and quite clean all in all."
• "Pub was very clean and the air conditioning was a god send!"
• "Only thing I would say that could be improved are the ladies loos, they were clean but require a bit of TLC."

Cons:

• "The tables were filthy and very sticky, to the point of using menus just to rest our arms on them."
• "As I said before the toilets are disgusting I was there on Sunday and the toilets was flooding."
• "First we had to clean the table and buy the amount of grime on the napkin I think it was the first good clean this table had for a while."
• "Table was sticky so asked for it to be cleaned and a pleasant young guy did just that."
• "The food was cooked very well but not impressed as there was chewing gum under the table which went all over my partners jeans."

Food Quality and Selection

Pros:

• "I am a repeated customer for their fish and chips."
• "The food is good, the portions generous and a reasonable choice on the menus."
• "The food was fantastic and great value."
• "Some of the best value pub food in Eastbourne."
• "The food came out promptly and it was a massive breakfast."
• "The food is really reasonable and very good in quality."
• "The food is also very nice we had a double stacked crisp chicken burger with chips, it was lovely and plenty to fill you up!!"

Cons:

• "Priority was for Just Eat and Deliveroo. Had to wait over half an hour for our meal."
• "Food was awful. Missed half the order and cooked wrong but the staff wasn't bothered."
• "Even after such a wait, my burger was burnt black."
• "What food we did end up ordering was horrible and dry/ over cooked."
• "Food took 50 minutes to come out."
• "Waited 40 mins for a vegetable burger which was £8.25. Burger was tiny and raw."
• "Have I just stepped back to the 80s? Can't remember a worse meal I have eaten."

Atmosphere and Accessibility

Pros:

• "Fully disabled access."
• "What an atmosphere in a middle of the week!"
• "It was warm inviting, bar staff were very nice and friendly, relaxed atmosphere and top notch food."
• "The Duke of Devonshire is the best pub in town, fantastic staff and management."
• "Great value for money food and drinks, clean and tidy pub, great for watching live sports AND dog friendly."
• "Nice atmosphere and very reasonably priced."
• "Pleasantly surprised by the décor and even a rather welcoming atmosphere."

Cons:

• "Visited for dinner with friends, its not really a dinner place. There was football on a big screen very loudly."
• "Not bad if you like to wait half an hour for a breakfast that turns up stone cold staff shouting at each other dog barking a drunk standard at the bar."
• "Shame about the groups of loud alcoholic men that seem to drink there every hour of the day."
• "You have to buy a main meal for a child under 16 they're not allowed in!"
• "Served two warm glasses straight from the dish washer so the larger and white wine was not cold enough."
• "I did not appreciate being asked to remove my coat by the doorman."
• "Extremely un polite and rude."