Green Gates Indian Restaurant Reviews Summary

Food Quality

Pros:

• "Best Indian I’ve ever had, would NEVER go anywhere else!"
• "All dishes are very well prepared to best of taste."
• "Absolutely delicious, a true taste explosion, very well portioned and very reasonably priced."
• "The home made food was so flavourful, which gave us an authentic Indian experience."
• "The food is so authentic and surprisingly light, unlike a lot of Indian food that I’ve tried which can normally be stodgy and leave you feeling stuffed."
• "The food was delicious and beautifully presented."
• "The food was very good. Having a strong pallet for Indian cuisine i can advise the food was of a high standard."

Cons:

• "awe full service and food, not properly cooked."
• "The chicken pakora was dry, the popadoms were soft, the lamb was very tough and we received the wrong second dish, we order a chasni however we got a korma."
• "When the food finally arrived it was cold and needed reheating."
• "The food was bland, a lamb karahi was swimming in oil and the lamb was tough, a chicken tikka chasni, had to search for the 4 tiny pieces of chicken and the sauce was very watery."
• "Curries were watery as if they had been frozen, there was liquid all over the plates, and the flavour was terrible."
• "Curry was inedible and sauce as thin as water, could only taste like a vinegar and salt."
• "The taste was typical North Indian spicy and thick."

Service

Pros:

• "Super Delicious taste and amazing staff with great hospitality."
• "The service was excellent."
• "Table service is exceptional & staff are friendly & chatty."
• "Fantastic meal, wonderful service."
• "Staff were very engaging and helpful about their curries."
• "Service was excellent even though it was a very busy Christmas Eve dinner session."
• "The staff were very welcoming, professional and friendly."

Cons:

• "Really disappointing service with 12 minutes time difference between the arrival of first and second starter."
• "The service was shocking. Slow, slow, slow."
• "Took 4 hours for the food to eventually arrive after 5-6 calls to say my delivery/food hasn’t arrived!!!"
• "It took more than 2 hours for our delivery to arrive."
• "Given a collection time, get the food 25 mins later, no reason offered."
• "When in for diner service was so slow waited 45 minutes for waiter to arrive."
• "The staff were pleasant enough but slow. Really slow."

Ambience

Pros:

• "The place is very quiet, nice and tidy."
• "Very delightful discovery while on holiday."
• "This place has been totally refurbished to a high standard."
• "Lovely inside with cosy warm atmosphere."
• "The atmosphere was nice; busy but not distracting."
• "Amazing food and amazing rustic ambience."
• "Ambience was really good."

Cons:

• "Hope they will improve on ambience too, and please add cocktails in the drink menu."
• "Solid wooden base seat was uncomfortable especially with a long wait."
• "The restaurant wasn't too warm."
• "Good service unfortunately we went on a quiet night. So not much atmosphere."
• "Toilets were slightly dirty, with spiders on the wall."
• "Felt like they pushing us out of door and the guys constantly reminding us about time."
• "A beautiful venue, good and staff."

Value

Pros:

• "Great food, service and value."
• "Absolutely delicious, a true taste explosion, very well portioned and very reasonably priced."
• "Amazing value for the price."
• "We went for the set meal for 2 and at £17.50 was amazing value considering we also had veg pakora, spiced onions, popadoms, rice and a nan bread."
• "Great Indian food and a good price."
• "Very fairly priced staff were great top marks."
• "Food was delicious! The soya chaap is the bomb."

Cons:

• "Rice at £2.50 and Naan bread at almost £3.00 adds considerably to the overall cost."
• "The prawns strater was underwheing."
• "First time ordering from here, got set meal for one, smallest portion size I've ever had from anywhere and the butter chicken sauce was cold with only a few wee bits of chicken."
• "Meal was tasty but Way Way too much salt making it hard to finish."
• "Delivery driver said it would cost 3pound more .... why????"
• "Waited 1hour 40 mins to be told food is on way food arrives and of course its cold."
• "The service was pretty poor: dirty plates, staff would not answer basic food menu queries, and food took about 50 minutes to arrive."