"The Taproom has a really great atmosphere, you really feel at home."
"The atmosphere is fantastic, and the team always super friendly and attentive."
"The interior is inviting, spacious and really well laid out."
"It sits at the end of Ashton Lane which is a hub of activity and life in the West end."
"Great atmosphere and service is great."
"The atmosphere inside was jovial and our dog loved all the attention he received by staff and customers."
"It was really busy inside and out but we managed to gather together a table and chairs outside."
"Bright, stripped back deco upstairs with views overlooking Ashton Lane."
Cons:
"The interior had plenty of seating, but was a little dark."
"Just down a star as it was absolutely baltic upstairs."
"The atmosphere was a bit dingy, its been a while since I was here and I think its not as appealing from my last visit."
"The bar has an industrial feel that's in keeping with the Tap Room Experience, great selection of draft beers. My only negative is that the seating isn't particularly comfortable."
"Order had 2 mistakes which both were swiftly dealt with however later on it was discovered we had been overcharged too. The main problem however is a really bad smell sewer from the toilets is filling the whole place."
"It's a small place but brimming with character, I would recommend it to anyone!"
"Was here for a business meeting, food was very poor standard, music too loud and as most staff where young they did not have a clue."
Service and Staff
Pros:
"Staff were friendly and helpful, beer was pukka."
"Craig was a great host. His knowledge is second to none."
"The staff is very kind, welcoming and prepared."
"The staff were amazing, even making a list of mocktails for me and the guests who weren't drinking."
"The staff were top notch. Drinks arrived quickly and food arrived with good time between courses."
"The staff were happy to discuss the brewing process and answer questions."
"We were served by a very friendly bar tender who also provided a bit a tasting before we purchased."
"Very friendly and efficient service. Would only have been better if there had been table service rather than ordering at the bar."
Cons:
"However my group got asked to leave due to someone apparently being too drunk. The staff oddly couldn't point out who it was and refused to elaborate."
"As a brewery/beer garden, it was great service and selection. We felt our food was overpriced and the quality was mediocre."
"Service was extremely slow and it wasn't busy at all while we were there."
"The service was very slow and not particularly friendly. When the food arrived, some parts of the dish were missing."
"Shocking service. Arrived on Sunday night with my girlfriend and waited for 10 minutes at a table with no service."
"The service was very slow, 25 minutes from ordering to first course and further 30 minutes to receive mains."
"Some staff we met where rude."
"Went for steak frites Sunday night. We’d been in the city taproom and loved it, and were surprised that this surpassed it!"
Food and Drink Quality
Pros:
"We ate a delicious and crunchy fish and chips. The portions are very big and the price are not high."
"Everyone loved the buffet food put out and staff always answered quickly to any questions etc we had."
"The beer is incredible & the food even better!! Full of flavour, loads of choice and good value for money we will definitely be returning to Innis & Gunn."
"Tender chicken and perfectly done burger patties."
"The flavour combinations really hit home in the mains, which delivered at every measurable attribute."
"The food menu is very American diner (burgers, hot dogs etc) but tasty."
"The food was excellent - probably the best chips I've tasted, whilst the fish had a subtle IPA taste and light crispy batter."
"The food was nice and fairly good value."
Cons:
"The food was good when it came and there was a pretty decent selection of beer on tap."
"The food we ordered was all mediocre - especially the haggis for 2 was a bit disappointing."
"Food was pretty poor, cold and not as described on the menu."
"Offers a nice selection of drinks (especially beer) and serves generic pub grub. I personally was unimpressed with my burger and thought it was an overpriced McDonald's burger."
"Poor dish. I order lamb rump and after wait 30 min, they give me the poorest dish that i ever seen."
"Food service can be super slow."
"Thought well another fast food experience. How wrong can a person be I loved the food experience IT WAS DELICIOUS."
"Good beer, but poor food Staff not got much experience."