Sweeney Miller Solicitors Reviews Summary

Customer Service

Pros:

• "Thank you to Damien and Anthony whose prompt responses were really appreciated."
• "Their response time was great and I was always kept up to date via email."
• "Every email i would always get a reply and i was never left wondering, always kept in the loop which is a big thing when buying a house as things take time."
• "Abigail stayed in contact and kept us updated throughout the whole process."
• "I was kept fully informed, always got a call or email back if I had a question."
• "They ALWAYS return messages/ queries and you don't have to chase them !!"
• "Leanne would always come back to any query within 24 hours."

Cons:

• "Lack of information, little to no flow of communication/information between solicitors."
• "They do not get back in contact with anyone."
• "Jess did not enforce a contract which has been to my detriment. She is impossible to get hold of. It takes weeks and months for her to respond to emails, does not keep me updated or take/schedule calls even after weeks of asking."
• "The only phone communication was to tell me how very busy she was."
• "Took 3 to 5 days to get a response."
• "We must have made 40-50 calls in the last couple of months with limited success."
• "Poor communication, Solicitors going missing for weeks on end without providing cover."

Professionalism

Pros:

• "I would like to specifically mention Lisa Bailey who is fantastic, incredibly professional, diligent and very knowledgeable."
• "I would highly recommend Stephanie. She is polite, professional and knowledgeable."
• "The entire team's professionalism and dedication were truly impressive."
• "I found them very Professional, and they kept me informed during the whole process and answered any queries promptly."
• "Chloe, who managed my purchase, was absolutely fantastic all the way through - super efficient."
• "The general service from the company is extremely professional, friendly and efficient."
• "The team at Sweeney Miller LLP handled my purchase with high professionalism."

Cons:

• "Cheap for a reason."
• "Legally they sound unsure and often out of their depth."
• "The lack of attention to detail has cost me far more than I saved."
• "So many mistakes - sent me about 10 different completion statements with ridiculous errors, paid off old mortgage on wrong date causing £1500 fee."
• "Personally I would avoid using Sweeney Miller they are certainly cheaper for a reason."
• "I have invested in property for the last 20 years. They have to be the worst solicitors I’ve ever dealt with."
• "If I could give zero star I would... Very disappointing this business is able to operation and there is no accountability."

Efficiency

Pros:

• "The whole team was incredibly efficient dealing with the sale of my house and kept me up to date at all points."
• "Sweeney Miller keep up with the digital age, keep in contact and update you and they even have a app where you can see the progress of your file!"
• "They were incredibly thorough and made the transaction as smooth and stress free as possible."
• "Leanne and Chloe were extremely understanding and made sure the purchase of the property was sorted in time for completion."
• "Stephanie was unfailingly helpful and supportive, providing regular updates and clear, timely explanations to any and all of my queries."
• "From instruction to completion, it took less than 2 months!"
• "The sale of my house went through very quickly and hit the end of tax year deadline I was aiming for!"

Cons:

• "We found however, that at times things seemed to slow right down."
• "After 3 months have not even seen our solicitor once only the paralegal deal with us."
• "The purchase has now gone through, however the process was prolonged and I had to chase constantly from beginning to end."
• "It's been over 4 months since the start of the process and still no end in sight."
• "I have found Sweeney Miller incompetent it's taken 5 months to complete the sale of a flat with no chain."
• "EDIT - Although I'm still happy with the service provided by Niamh during the conveyancing process I have had completion bill issues regarding my early repayment charge, been emailing but now waiting a week with no reply or clear outcome how they are looking to assist me in their mistake after getting it clarified by my bank they mixed my details up with another client and gave me wrong information."
• "An inability to act effectively."