The Victoria Inn Reviews Summary

Food Quality

Pros:

• "food as usual was very good"
• "The food was really nice"
• "The meats were juicy and cooked to perfection, potatoes and vegetables were cooked to perfection and all were hot."
• "Food was piping hot and delicious."
• "The pizza was one of the best I've eaten. Really lovely quality and tasted delicious."
• "Had a delicious carvery here and couldn't fault anything."
• "The food tasted fantastic was fresh and hot with plenty of choice and for a very reasonable price too."

Cons:

• "Just went to the restaurant- didn’t stay overnight - was seated by a young blonde with an over inflated sense of importance and a complete lack of customer service skills, food was overpriced and not particularly filling or flavoursome!"
• "But what really let it down was the over cooked tastless veg."
• "Turkey meat nice beef and pork awful."
• "The potatoes were overcooked and hard, as were the Yorkshire puddings, which could not even be cut with a knife!"
• "The food was absolutely vile."
• "The accompanying vegetables were so burnt we couldn't even work out what they were."
• "The steak was very over cooked and nearly not edible."

Staff and Service

Pros:

• "Staff friendly and attentive."
• "Staff very friendly, seat you at your table and take your order in good time."
• "The staff are very friendly and helpful."
• "Service and staff very friendly and helpful, even though they were extremely busy."
• "The staff were very friendly, approachable and polite."
• "The staff themselves were very polite and very helpful couldn't fault them."
• "The staff were all very friendly and helpful."

Cons:

• "Bar area can get busy near the door, chilly when door left open."
• "The food was good was the services was slow and seemed unorganised, everyone was plesent, but when drinks etc were ordered, the staff member that took them didnt go to the bar to put them in, she went and did desserts for other people before taking them to the bar, then there were drinks missing off the order."
• "waited 15 minutes for our drinks to arrive!"
• "The service was poor."
• "The service was poor and they tried to overcharge us in the morning."
• "staff unorganised!"
• "Service very slow and we weren't in there at a busy time either"

Accommodation

Pros:

• "The rooms are modern and very clean"
• "Lovely clean room with comfortable beds."
• "The room was huge, with two double beds and a sofa."
• "Our room was clean. The breakfast was lovely."
• "Clean, modern rooms with comfortable beds."
• "The rooms were clean and comfortable with all the basic amenities."
• "Nice clean rooms with en- suite."

Cons:

• "Tiny, cold, noisy room, no wardrobe, no dressing table, no chair!"
• "The rooms smell like the food/kitchen downstairs and for sleeping that is not very fresh."
• "Our room was very dated, and stank of mold, even though they clearly tried to cover it with a plug in air freshener."
• "Unfortunately the beds were so uncomfortable."
• "The room was ok, but the smell in the bathroom was so overpowering, it made my wife sick."
• "To access the room you have to leave the property, and walk past the disgusting smell of the Kitchens Extractor fan aimed at the stairs outside."
• "The entrance of the rooms are at the back of the property, you have to go up on dirty stairs, garbage bags laying everywhere."

Value for Money

Pros:

• "Great carvery for vegans."
• "Large choice of meats, delicious and extensive choice of vegetables, plus Yorkies and stuffing."
• "Nice food, great price."
• "I just don't know how they manage, the prices are fabulous, and won't burn a hole in your wallet."
• "Delicious breakfast (full English) at £8 very good value for Money."
• "really good value"
• "Food was good and reasonably priced."

Cons:

• "I had a brie, bacon and cranberry wrap for £11, and at that price I thought there'd be something special about the ingredients."
• "We paid for large which we ate probably the amount of a child due to it being poor."
• "rather expensive at £4.20 a pint."
• "can be a little expensive for a family of 4 if you have a main plus desserts and drinks."
• "Nice pub, expensive food."
• "the Victorian grill is nice but it’s not worth £18 pound"
• "Always love eating here as amazing food, but first time ever had gammon with chips did not think to look at price, £16 which is ok if was a lovely meal, chips tasted like frozen chip not properly cooked."