Queen Of The Loch Reviews Summary

Category: Pub Alexandria

Address: Old Luss Rd, Balloch, Alexandria, G83 8QW, United Kingdom

Phone: +441389656070

Rating: 4.1
based on 497 reviews.

Accommodation

Pros:

  • "The rooms in the Inn are spartan, but clean and serviceable."
  • "The room was warm, cosy and spotlessly clean."
  • "The room is well appointed and shower is lovely with a comfortable bed and we had the best nights sleep."
  • "Rooms were mostly tidy, had good air conditioning and comfy beds."
  • "Room is very nice and clean, just wish the pillows were a little bigger. They are comfortable though."
  • "Overnight accommodation was clean and comfy too."
  • "We were there for one night. The rooms are very nice and spacious."

Cons:

  • "We also experienced some noise and there was a strong smell of cigarette smoke on the Sunday night."
  • "Management are no help at all trying to get a refund, stalling at every turn."
  • "The room had the bare minimum of furniture, one night is plenty in the hotel."
  • "Room was comfortable enough and clean, but wasn't made up every day despite requesting this."
  • "For a family friendly hotel, an extra bed in a crammed room was disappointing."
  • "The mattress was so soft that it was not possible to sleep, we got 1 big and small towel, there was no shower gel inside."
  • "Absolutely overrated. For two nights for two person I paid 280 GBP."

Food Quality

Pros:

  • "We enjoyed our food and drinks."
  • "Club sandwiches were delicious very reasonably priced nice relaxing atmosphere with lovely outdoor seating perfect for the lovely sunny day."
  • "Meat was melt in the mouth."
  • "Food was delicious, we did have 3 courses as it was a treat!"
  • "Food was wonderfully cooked as usual."
  • "The food was amazing 10/10 hunters chicken and mix grill best we have had."
  • "Food was excellent and the overall experience was very good."

Cons:

  • "At dinner food was a total disappointment - burgers and fries were cheap frozen stuff, bland and anonymously cooked."
  • "Carvery was all dried up."
  • "Food was terrible. My Hunters chicken was cold."
  • "The rocky road sundae seemed to be missing some of the elements of a rocky road, was basically ice cream with chocolate cake!!!"
  • "Food was a bit disappointing. Had to return soup as it was lukewarm."
  • "Their carvery meals looked fine but my steak lunch was awful."
  • "Food was awful, had carvery which was tasteless and had to forced down from the first mouthful."

Service

Pros:

  • "Our server, Chris, was so friendly and helpful and the food was lovely too!"
  • "Staff were very friendly and all covid regulations appeared to be adhered to."
  • "Staff very friendly and attentive."
  • "The morning wait staff member was great, she was efficient & cheerful."
  • "The staff were so friendly and helpful, especially Eva."
  • "I was served by a lively young woman called Kim. She was prompt in serving me despite it clearly being a busy night she was very friendly and professional."
  • "The staff were excellent... both Holly and Chris were ever so helpful, pleasant and efficient throughout our booking."

Cons:

  • "Arrived at 7pm..waited 10 mins before we were shown to our table."
  • "Stood for ages waiting to be seated."
  • "Two Very abrupt unfriendly female members of staff made this is a first and most definitely last visit."
  • "Staff seemed nonchalonte and uninterested- maybe the hot weather."
  • "When we were there people had to wait a long time to check in."
  • "Also had to wait at the bar for 10 to 15 mins before being served, they weren’t busy just no staff serving."
  • "The poor service makes this one of the worst places we have ever visited...food was cold & terrible."

Thanks! Your review is awaiting moderation.