Address: Sea Front, Portreath, Redruth TR16 4NN, United Kingdom
Phone: +441209843490
Rating: 4.3
based on 157 reviews.
Staff Service
Pros:
"The staff are friendly and happy to serve you."
"Short staffed and busy - but staff remained happy and helpful."
"Service was good. Young lady polite and efficient."
"The two young girls who were serving us were super friendly, no faults from any of the staff and the atmosphere was really nice."
"Really friendly staff, excellent food and great portions at sensible prices."
"Lovely friendly helpful staff, we were stuck in Portreath in a torrential rain storm."
"Everyone is polite and smiles."
Cons:
"Very rude staff threw cutlery in front of me for six people after food arrived."
"Lovely place, near a great beach, only one problem staff need to aware of customers who they have told to take a seat and leave them."
"Says it welcomed people with dogs but didn't feel very welcome."
"Shame the staff are too interested in chatting with each other as service is slow."
"Service though is lacking and could need some clear leading by a senior staff member."
"We were ignored by the staff, not given menu's, nobody even asked if we wanted a drink."
"Service is terrible! 40 mins just to be served takeaway chips!"
Food Quality
Pros:
"Well worth a visit we had the cod and chips it was absolutely beautiful freshly cooked."
"Lovely fish and chips."
"The fish is supremely fresh and nothing is too greasy."
"Good selection of fish but also other cuisine as well."
"Lovely fish. Crisp light batter."
"Fish was awesome but chips were average."
"Have battered ling and mackerel which both very light well drained batter."
Cons:
"The food was really disappointing for the cost."
"Really don't rate this place, ordered 1 fish 2 chips & 1 coffee the price was nearly £19 the batter was overdone the chips were barely warm like frozen chips not nice."
"Most expensive fish and chips I've ever bought at £9.20 for cod and chips."
"Please be aware that fish stated as GLUTEN FREE... is most definitely not gluten free."
"The fresh crab sandwich didn't taste that fresh."
"Really disappointing fish and chips... the fish was very bland, it was fresh and crispy bit literally tasted like nothing."
"The fish was large but the batter not that nice."
Atmosphere & Cleanliness
Pros:
"Great sun spot in the afternoon!"
"Amazing place and perfect settings we were impressed with lunch and how quickly we were to get food."
"Beautiful warm restaurant a perfect cosy atmosphere after a windy autumn walk on the beach with the dogs."
"Love this place for a cosy lunch in winter or a refreshing ice cream in summer."
"It's extremely clean, spacious and great menus."
"The dining area is a very good size; plenty of tables and not too close together."
"The atmosphere was really nice."
Cons:
"Great views if only Portreath didn't think an ugly carpark was the most fitting adornment to their lovely beach."
"Outside tables all dirty so sat inside."
"The chair I sat on had a broken leg."
"During our visit I watched a member of the serving staff let a customers dog lick his hand and then scratched his bum through the shorts he was wearing."
"Service disaster young kids working...we sat down table wasn't even cleaned and food left on the floor."
"Also, why are they serving using plastic cups. They should be using glass. Not at all environmental friendly."
"The chips were reheated and some were more like crisps."
Value for Money
Pros:
"Great food at reasonable prices."
"13.08.2022..fish and chips x 3..2 cocktails..wine..doonbar all for £50 Bargain! and all good."
"The local sausages on the breakfast plate were beautiful."
"The food is very simple but really tasty and at a very fair price."
"£17.20 for two breakfasts and three coffee's was reasonable value for what we had."
"Fantastic hot food and drinks served promptly really good prices as well which surprised me."
"The best chips I have had in ages! Crisp on the outside and fluffy on the inside, plus piping hot."
Cons:
"A tad on the expensive side, surroundings inside are good but just something missing to give it a warmth."
"At £14 for the crab sandwich we expected a lot more crab."
"We spent over £70 in this place all the prices have gone up which we could understand as we have all had a hard year during lockdown but with the disgusting behavior of the staff made the visit very disappointing it’s not value for money."
"The only disappointment was the expensive car park which can be avoided if you are lucky to find some free parking nearby on the street."