Biscuit Cafe Reviews Summary

Staff and Service

Pros:

• "The staff are friendly and attentive."
• "This little cafe is a lovely place. Friendly staff and lovely food."
• "Staff were friendly and service was prompt."
• "Service was great from the young man who served us."
• "The staff are very friendly."
• "Staff were very friendly, cafe was clean and welcoming with hand gel on all the tables which were well spread out."
• "Delicious light lunch served by delightful waiting staff."

Cons:

• "Serving staff generally disinterested and rude."
• "The experience of being made to feel unwelcome and an inconvenience means that we will never return to this cafe."
• "We were made to feel unwelcome and as if we were an inconvenience by the older woman (manager?) at the counter."
• "No warm welcome here, grumpy middle aged waitress who never seemed to want our custom."
• "Dreadful service from an angry woman."
• "Just awful customer service!"
• "Awful service. The owner is horrible and should not work in a customer facing role."

Food Quality

Pros:

• "I tried their Stovies and it was the best thing i'd eaten in ages."
• "The tomato soup was perfect on a crisp February afternoon and the chunky tuna sandwich gave us plenty to share!"
• "Were there on Monday and I had a big bacon butty and my wife had a fruit scone with butter which she says was the best one she's ever had."
• "The big bacon butty was cooked to perfection, the bread was fresh and soft and the bacon was cooked perfectly."
• "Both dishes were tasty but just slightly warm, not hot, and mac & cheese was without garlic bread, and there was no cheese on the top of the mac."
• "Very tasty sandwiches!"
• "The best soup in Scotland..... apart from my mum's!!!"

Cons:

• "The hot chocolate was very poor, very weak."
• "Disappointing menu because there were no scones left (early afternoon)."
• "Food bland, nothing to shout about."
• "Food is terrible and overpriced for a tiny bowl of macaroni cheese then had the cheek to over charge the wife."
• "Food the bacon butty bread was stale."
• "Chicken Ceasar Salad was nice although we would have preferred it not to have had such a large amount of dominating salad cream on it.. and a bit more chicken."
• "Food is terrible and overpriced for a tiny bowl of macaroni cheese then had the cheek to over charge the wife."

Atmosphere and Pricing

Pros:

• "This is a lovely cafe in the middle of the lovely village of Culross."
• "A very cute cafe located in an historic building in the eye-wateringly beautiful village of Culross."
• "A nice wee place and reasonably priced."
• "Absolutely lovely. Very comfortable and warm environment. Waiters are very polite, something that many places lack nowadays & most importantly, they serve you in under 10 minutes."
• "Fantastic little cafe. Very pretty garden seating outside with lovely flowers and an absolute sun trap!"
• "The Biscuit Cafe is a must as your stepping back in time while walking the cobblestone streets of Culross."
• "Lovely, atmospheric place, cakes look delicious."

Cons:

• "Overpriced and slow. Almost half an hour for sandwiches."
• "Rear garden is a lovely space for a quick stop. However, £15.95 for a single tea, two rocky roads and two soft drinks is a bit steep."
• "£18 for two poorly made sandwiches and two drinks, poor value."
• "Nice little cafe but was well over priced. A sandwich was £6.95 which was very expensive."
• "Biggest problem was hearing the staff talk about us in the kitchen saying, 'I mean you wouldn't walk into a pub and ask to split a pint!'"
• "Waste of money. Won't be back."
• "I can't be doing with places that decide how much you tip and add it to your bill."