Hakataya Reviews Summary

Food Quality

Pros:

• "Best Japanese food I've ever had by a long shot! Honestly perfect bowl of ramen."
• "The bentos are really good value for money and abso delicious!"
• "The katsu chicken was amazing! It was so crispy and flavorful, and it really made the meal enjoyable."
• "The most authentic Ramen you can get in Edinburgh🍜❤️ HAKATA 博多 is where I’m from and this is what we get in Japan😍 Noodle and soup are very similar to HAKATA RAMEN and it tastes good!"
• "The food is cooked with quality ingredients and prepared and presented perfectly, every dish was absolutely delicious!"
• "Had a wonderful Ramen with pork so delicate it was so close to melting in my mouth."
• "The chicken katsu curry brought a significant element of delight to my senses, and the quality of which exceeds the chicken katsu curries in nearby faux-Japanese/Asian establishments."

Cons:

• "The ramen was too salty, overcooked egg and the chef attitude is terrible."
• "Two stars all around. Sushi was mediocre, messy, and made us feel kinda ill."
• "The Tonkatsu ramen was probably one of the worst ramen I have ever tasted."
• "The salmon and avocado hand-roll was wrapped in very old seaweed that was soggy and chewy."
• "The tonkotsu ramen broth is not authentic and their rice bowl dishes is poorly done."
• "The ramen taste horrible (the soup taste just okay) and not even properly cook."
• "The fried pork cutlet that came with our curry was ok, but the curry was bland and thin and the rice was dry, with some bagged salad thrown on top."

Service

Pros:

• "We were greeted politely."
• "Staff was super friendly, helpful, and fast as I have never seen before."
• "Fantastic little place and the food is just amazing. Staff are brilliant and so welcoming with a lovely atmosphere."
• "The Lady looking after us was very polite and offered recommendations to my partner who is new to Japanese cuisine."
• "The lovely young lady who served us went above and beyond and was very polite."
• "Service with a smile."
• "The staff were really helpful as they advised me on what try and they were not wrong it was amazing."

Cons:

• "Dreadfully slow service - 15/20 mins for 4 straightforward drinks then 45 mins wait for starters."
• "Unfortunately was not able to eat here... the wait staff could be much more polite."
• "Service pretty poor hence rating."
• "However food was a little slow with bad organise."
• "Service a bit slow and had to asked for dessert menus and the bill twice."
• "The service was rushed and a little rude."
• "Staff taking rubbish bags through the eating area into the street didn't make us feel like lingering."

Atmosphere

Pros:

• "Made for a charged atmosphere in the restaurant."
• "Warm and cozy but buzzing with life."
• "The place is a little bit tiny, but the atmosphere is right and the food is delicious."
• "An incredibly relaxed and friendly atmosphere."
• "It is been a great experience in a rustical but great atmosphere."
• "Authentic Japanese restaurant with a really friendly stuff. Really nice atmosphere that makes you feel you are in the right place."
• "Cosiness of the restaurant brings the atmosphere of Tokyo Street food."

Cons:

• "Not so Japanese as expected (atmosphere)."
• "In covid terms it is a small premises and the tables are close together."
• "Would have given 5 stars but half way through our meal the chef started shouting at a Deliveroo driver, in front of all the customers, which made for a charged atmosphere in the restaurant."
• "The cook however I find him rude, and give customers an unpleasant and not welcome stare."
• "It was Christmas Eve. There is only one lady serving and she seems to be unhappy the fact that she has to work on Christmas Eve."
• "Horrible food, poor service, and rude staff."
• "They could do with a spring on their door to keep it shut, though. It's a bit drafty when moronic customers come and go without consideration."

Value

Pros:

• "The prices are average and quite worth the portion."
• "Prices are pretty good for the quality of food here."
• "Very reasonable price."
• "A good range of options to choose from, including vegetarian dishes."
• "The food quality was exceptional! The inari nigiri was delicious."
• "Everything I've tried here so far has been excellent quality - gyoza, seaweed, sushi, soup."
• "Cannot say enough great things about the fantastic meal I had here."

Cons:

• "The ramen make a tasty lunch, but the price feels a little steep for such a comfort-food dish."
• "The reason why I am giving only 3 stars is the crazy sudden price increase, over 2 weeks time the same amount of food went from 41£ to 52£."
• "Good ramen, but they started shutting down around 9pm even though they are open until 10pm."
• "For the price (15 pounds) it’s very average and not a 4.5 star place."
• "It's just Ok and it doesn't justify their price."
• "Their curry katsu rice is of the same standard as frozen Tesco meals: poorly fried meat, overcooked onsen eggs, small portions."
• "Just I found the tofu udon dish tiny bit little for the price."