Wellcome Collection Reviews Summary

Exhibitions

Pros:

• "One of my favourite places in London- such a unique array of objects in the permanent collections, and always interesting temporary exhibitions."
• "Interesting exhibitions! You have several topics with loads of information about the pieces."
• "The exhibition's we visited were really spacious and well laid out."
• "The current free exhibition exploring how Milk has impacted and shaped our society, culture and politics was fascinating."
• "This is a truly amazing venue. The exhibitions are always interesting and many of them are actually thought provoking."
• "The body exhibition is a fantastic interactive and thought provoking collection of objects that blur the lines between art and science."
• "The exhibitions are very interesting such as Medicine Man 😊"

Cons:

• "However, the modern medicine exhibit was a bit sparse with little in the way of exhibits."
• "Most of the exhibits were not of interesting items but photos of these items etc."
• "The exhibitions can be a little hit or miss here."
• "Not what I was expecting at all. Lots of interesting stuff but very little information about it."
• "Firstly, I really don't like the new gallery called 'Being Human'. I really don't see how it is related to human experiences."
• "The special exhibition is all video based, and the one I watched I can only describe as sleep inducing."
• "The exhibitions held inside in this period is not that interesting to me."

Facilities

Pros:

• "The reading room is my new favourite place in central London it is so beautiful, well equipped, peaceful and air conditioned."
• "If you're looking for a place to study, the library and reading room on level 2 are top-notch and super beautiful."
• "Centrally located with exhibition, library, bookshop and cafe facilities to compliment."
• "Best part is the 3rd floor library (open late on Thursdays) where you can do some work in silence with a near unlimited supply of cushions."
• "Great reading space in the library with comfy cushions and scientific books to marvel at."
• "The Wellcome Collection conference facilities offer a range of spaces to suit all meetings."
• "The cafe on the main floor is a great way to start your visit."

Cons:

• "The only downside is that it gets very cold in the Reading Room, so bring layers (no hot drinks allowed)."
• "One down point would be that the entrance is confusing we had to walk around the whole block and the security guard kept telling everyone where the actual entrance is so I guess it should be better sign posted?"
• "The cafe downstairs is overpriced."
• "A minor caveat would be that it is difficult to find an empty table."
• "The cafe is overpriced."
• "The cafe in the foyer between the entrance and the shop is very echoey and too loud to enjoy a decent conversation in."
• "The bar is very poor not to offer choices to people who have allergies."

Staff & Service

Pros:

• "The staff were incredibly friendly and helpful."
• "A really expressive and genuinely welcoming lady spoke to us and made us feel immediately much better for being there."
• "Staff were friendly, observant in every room and informative."
• "Great service. The staff are amazing. Very accommodating. Easy to get around as I use a mobility scooter."
• "Very helpful staff located throughout the building."
• "The security, information desk staff and the manager were all so extremely kind and helpful towards me when I was so distressed."
• "Lots of staff around to help."

Cons:

• "Adding on that one of the staff members, were completely rude to me."
• "Exhibition excellent but spoiled by loudly chatting staff socialising, very distracting."
• "To visit Milk exhibition. After long journey needed a coffee - served by unsmiling, miserable staff, but lovely surroundings."
• "Staff are so aggressive to me and my child."
• "As soon as I sat down I remember why I don’t like this place. The library is meh and staff is shambolic."