"It's easy to find public transportation to get to your destination in Edinburgh."
"Relatively small airport with good connectivity to the city."
"There are bus connections and shuttle services outside the airport to help you get around."
"The airport is very well connected to the city center."
"A lot of buses to get to the city. Tram was also an option."
"Easy access to the center of Edi by tram, bus or a taxi."
"The airport's location is simply fantastic. Situated a short distance from the city center, it offers convenient connectivity to various transportation options."
"Transportation was so easy. When I came here, everyone helped super quickly for my cab as well."
Cons:
"The £5 barrier fee for taxis that pick up or drop you from the airport."
Facilities and Amenities
Pros:
"There are cafes and restaurants around, as well as shops."
"The facilities and amenities were great. Numerous shops, restaurants, and lounges catered to a variety of tastes and preferences."
"Great choice of food points and shops, enormous range of whiskies (great choice of rare and vintage ones) and other alcohols in duty-free shops, very kind and helpful staff everywhere."
"Always helpful and smiling, everybody is there to give you a hand and the info you need to get to your gate or check in front."
Cons:
"Pretty backward airport. Shops are limited and the airport lounge leaves a lot to be desired."
"The only thing I really don't like is the SWISS staff they let manage boarding."
Baggage Handling and Security
Pros:
"I didn't have to wait long for my luggage."
Cons:
"Our baggage took over an hour and 35 minutes to arrive upon arrival."
"Crazy queues for security, impossible to get to gates due to volume of passengers going through the same tiny area."
"Passport control needs 20 additional machines and baggage takes an inordinate amount of time to be cleared - nearly an hour on Saturday evening."
"It took over an hour from the plane parking up until I received my bags."
"Shockingly slow baggage unloading. Third time now bags have taken over 2 hours to unload from a 10pm to 11pm flight arrival."
Staff and Customer Service
Pros:
"Officer there quite helpful too."
"The staff are friendly and I have had smooth experiences every time at this airport."
"Special assistance staff were amazing. So friendly, caring, and efficient."
"Staff being rude to my husband and I at bag check-in for no reason after I said that would be our preference not to check in the hand luggage."
Cons:
"For whoever intending of visiting Edinburgh, best bet is to fly in to Glasgow and take a short train ride."
"Absolutely no management in place."
"I have a disability and I was told that because it wasn't physical that I couldn't and shouldn't use the Special Assistance lane."
"Worst experience ever as an American who has visited Scotland many times. I feel compelled to share the harassment of their TSA or UK security agents towards women."