"The food has never been anything other than delicious and if you want something added or removed from a particular dish, there is no fuss made."
"Absolutely the best food ever."
"Our food was divine. Fresh pasta and delicious pizza."
"The food was amazing, my husband had the ribeye from the specials board and I had Carbonara, tasty, filling and worth every penny."
"Food was outstanding."
"The food is amazing, not the cheapest but well priced and definitely worth the extra money."
"One of the best Italian meals I've ever had."
Cons:
"Calamari was chewy."
"Some of the food was cold and the medium steak dripping with blood."
"Food not great, I think the staff and atmosphere is fab however the food really let the place down."
"Had spaghetti carbonara which was covered in olive oil... it tasted awful."
"the worst pizza in my life. the diavola whit wutstel (hot dog sausage) ...never see in my life. acid tomato and burned all.around."
"However, portions have got smaller for the same price, the tiramisu I saw someone have was virtually half the size that it used to be."
"Everyone was saying the food was mediocre."
Service
Pros:
"Staff are friendly and entertaining and will make every effort to please."
"Staff were lovely and nothing was too much trouble."
"Service was brilliant! They are so entertaining and great with the kids."
"They are so attentive and welcoming... especially towards the children!"
"Staff very friendly."
"The waiters were so friendly and accomodated last minute booking."
"The staff were very friendly and attentive and I can't recommend it more highly."
Cons:
"Unbelievably terrible service, ended up walking out."
"The Main courses took ages... over an hour the food was ok but the service has put us off from going again."
"Unbelievably poor service, ended up walking up to the bar to pay the bill as we were running late for an appointment."
"Mistakes were made with 2 out of 4 meals, we told the waiter but he wasn't bothered."
"Was very rushed to order with the first few minutes of sitting down."
"We then had to ask 6 times for the bill and all staff just seemed to ignore us."
"Ordered a pizza for collection... was still waiting for said pizza 1hour and 15 mins later."
Atmosphere
Pros:
"What a fabulous atmospheric restaurant …food was lovely."
"A great restaurant with a great atmosphere."
"Superb atmosphere."
"The food and atmosphere are always to a high standard."
"What a banging bit of food... atmosphere and staff were even better."
"Amazing atmosphere on any day of the week."
"Such an amazing atmosphere."
Cons:
"Sadly marred by a frantic, oppressive environment."
"Squished in like sardines- it was loud loud loud in there everyone shouting to be heard."
"Also packed in like sardines, no air and not clean, COVID beware!"
"Also we were packed in like sardines with 18 inches between tables and on the route to the toilet this meant a constant stream of people passing behind us."
"Atmosphere was good but rather noisy, had to talk loudly to be heard."
"It's loud inside but not in an unpleasant way, in a everyone is having a great time way."
"This restaurant is small and quite compact and gets very busy, so if you want a peaceful quiet meal, this isn't the place for you."
Accessibility
Pros:
"I am mobility challenged and had no problems at all!!"
"The food was delious and I saw families there and I am mobility challenged and had no problems at all!!"
Cons:
"The staff are great but it's not wheelchair friendly."
"Gents toilet has been out of order for weeks."
"Only down side parking wasn't free until after 9pm, Thanks Southend Council for £35 fine for a 22 minute oversight."
Value
Pros:
"Great food, great service. Reasonably priced too."
"Prices reasonable."
"Great value for money and good food."
"The food was superb and the prices very reasonable."
"Food good and reasonable price."
"The price is extremely reasonable and be certain that you won't be waiting between courses."
"Good quality food friendly staff and great prices."
Cons:
"The only downside is that the price bit more than other Italians I have been too."
"The food is slightly on the dear side for my student budget."
"Not exactly cheap, but you wouldn't expect it to be for the quality of the food, ingredients and service."
"Too many squeezed in and the bill at the end was completely wrong with additional extras."
"But! Be aware the service charge of 10% is automatically included in your bill. Should have been made clearer in my opinion."