Sherwood Dental Practice Reviews Summary

Dental Treatment and Care

Pros:

• "Dr Jhenga is very good and is happy to discuss treatment options and prices at length."
• "I was given an estimate for the treatment i needed for my new cap."
• "Dr Zain Qayum and Justine were really receptive to how nervous I was and explained what he was going to do."
• "Dr Ali makes you feel relaxed and comfortable."
• "Dr Ali did some lovely work using filler on my front teeth, making them smooth and even and altogether much more presentable."
• "Dr Aqib Javed... I was very impressed with how he explained things to me and how he put me at ease."
• "Dr Ali and his clinical team work to the highest professional standards employing cutting-edge techniques."

Cons:

• "went in for a filling (was in pain) but was told to have a clean up first... wasn’t given anything to help with the pain or infection... it still plays up even today after over a year so im not impressed at all."
• "Mr Jheinga did a filling on me... Decay was left under the filling, the filling was awful, he left a big piece of metal in between my teeth."
• "Rude staff and refused to see me on nhs even though i needed emergency treatment as my face has swollen and am in serious pain was basically told if you cant pay private go elsewhere."
• "I booked my appointment over the phone and asked for quote... but when I went for treatment I have been charged 35 pounds just for check up and I have been given quote for 218 pounds just for one filling and cleaning."
• "Be careful of this deceitful practice."

Customer Service and Reception

Pros:

• "The nicest, friendliest and most professional group of people I must say."
• "Excellent and efficient service from reception staff to the dentist Dr Daji and dental nurse."
• "Just want to say that thanks for such a professional service from the dentist and reception team."
• "All the staff make you feel welcome and no request is too much hassle, highly recommend - Best of the best!"
• "The admin team are very patient and helpful- either over the phone or face to face."
• "The reception staff were polite, efficient and helpful."
• "The reception team are really friendly. I always get an emergency appointment on the same day, and even get offered a drink on arrival."

Cons:

• "Very la di da but extremely rude receptionists, particularly the lady with the black hair, barks down the phone at you."
• "Customer service was poor over the phone, felt quite rude."
• "A real shame, this practice was once a brilliant one with lovely staff, today I was met by a woman who treated me with only judgement and was continuously condescending."
• "whenever i have tried to get an appointment for myself or my daughter i am told there is a 1-2year waiting list unless i pay private."
• "Came in for appointment and receptionist did not 'check me in'. Sat upstairs waiting to be seen and it took me to mention it to hygienist to realise their error."
• "The quality of the receptionists have NOT improved over the years."
• "Won't be choosing these guys due to its rude staff at reception."

Results and Satisfaction

Pros:

• "I can't thank the guys at Sherwood enough, I am so happy with the results from my Invisalign and my composite bonding, this is the best money I've ever spent for sure."
• "After completing my treatment with Dr.Farah, I was then seen by Dr.Ali, who provided me with the greatest bonding to my top four teeth and I am beyond thrilled with my final result."
• "I’ve had the most positive experience at Sherwood dentist for Invisalign treatment."
• "I am absolutely thrilled with the service I have received from Dr Ali and his team."
• "Thanks to Dr Jheinga my teeth look absolutely amazing."
• "I just wanted to say a massive thank you to Dr Akash for my Invisalign and whitening treatment. Dr Akash in 3 months changed my life."
• "I’m delighted with my results after doing invisalign for 18 months and getting composite bonding and shaping to complete the finished look."

Cons:

• "This surgery is all fur coat and no knickers if you pardon the pun!"
• "the fact that it cost me a few hundred pounds as well... oh and the teeth cleaning department was at the same surgery just another money making scam."
• "I don’t think so. And I think I won’t be coming back here again."