"Flipping brilliant for sightseeing in Edinburgh, hop on, hop off, really good value, headphones and guided tour provided all day."
"Advise getting tickets in person."
"Book direct, in advance, is a must."
Cons:
"Learn some manners then do the business."
"Customer service doesnt pick phone."
"Don't book via a 3rd party, or you may NOT get on the bus."
"Bus drivers and guides learn manners how to talk to customers before wasting tourist money and time."
"We had a tour scheduled for 7:30. Our dinner ran a little late but we managed to run and make it to the pick up spot at 7:29 on the dot. The bus was still there and they refused to let us on."
"First off I want to say we really enjoyed our tour and it’s a great way to see Edinburgh! But unfortunately this is the second review I’ve had to write about what must be an ongoing issue with their phones."
"Got contacted half an hour before our collection time at 7.30pm to be told they had cancelled our tour due to staff being contacted in the afternoon by track and trace so didn't get to experience the tour had to claim refund."
Tour Experience
Pros:
"That was an amazing and funny experience."
"i truly really enjoyed it !!!"
"A must do experience!"
"Absolutely brilliant!"
"Great and fun experience."
"A really fun tour, we've done the one in York too. Our guide in Edinburgh was 'Tommy Terror' and he presented a lot of local knowledge mixed with comedy and it was very entertaining."
"Really fun tour. Our guide really performed well, we loved his humor and accent."
Cons:
"Bit of a waste of time really. Not that funny and definitely not worth the money."
"Would never visit this city again due to this rude company."
"Bad customer service, wastage of money."
"Not the greatest! View out of the window was obscured by the curtains and cramped seating next to a complete stranger."
"To be honest, this tour was disappointing! It was neither scary, nor informative."
"Honestly worst touristic experience I’ve ever been on."
"Tour is terrible. Unsafe and just all around bad."
Booking & Accessibility
Pros:
"I had purchased tickets for Edinburgh bus tours online in anticipation of a day trip into Edinburgh. I was able to upgrade my ticket to a grand 24 ticket for an additional £5 which enabled me to hop on and off the three different tours for as often as I liked within a 24 hour period."
"The stops hit the majority of the places I wanted to visit today."
"We booked a private tour on the ghost bus for my hen do and it was genuinely brilliant."
Cons:
"If you have a wheelchair you need to buy a seat for it."
"Don't book via a 3rd party, or you may NOT get on the bus."
"We had a tour scheduled for 7:30. Our dinner ran a little late but we managed to run and make it to the pick up spot at 7:29 on the dot. The bus was still there and they refused to let us on."
"Pre Booked guest are passed aside for passengers that just randomly turn Up."
"Driver rudely asked to get off the bus as my 2 year old daughter was crying."
"We were a group of 4 and we couldn't sit together and I had to sit in my partner's lap because the bus was full."
"Tour was fun but was severely disappointed being told the seats were first come first serve and coming early expecting a upstairs seat and then being told that there is assigned seating."
Entertainment Value
Pros:
"This tour is NOT to take in historical sights it’s more of a “comedy” trip."
"It is also really interesting to learn about other sides of Edinburgh history."
"Would 100% recommend this tour full of interesting stories from parts of Edinburgh, plenty of humour for both adults and kids."
"Devious Daviey was our conductor for the evening. He was fab! Definitely kept us all entertained."
"If you approach this in a not too serious way, then its good fun!"
"The Edinburgh Bus Tour is a fantastic way to view through all of Edinburgh's natural beauty!"
"The tour itself covers a lot of creepy Edinburgh history, while also being really funny and a bit camp."
Cons:
"Bit of a waste of time really. Not that funny and definitely not worth the money."
"Not the greatest! View out of the window was obscured by the curtains and cramped seating next to a complete stranger."
"If you're looking for tons of ghost stories with gory details, or even a slower paced look at the city, this may not satisfy your spooky hunger."
"To be honest, this tour was disappointing! It was neither scary, nor informative."
"The Indian conductor’s acting was fake & had poor narration skills."
"The most horrific part of the tour is the comedy."
"There was no historical content and little comedy."