The Melville Inn Reviews Summary

Service

Pros:

• "Staff always mannerful & helpful."
• "Michael my server was very attentive, friendly and looked after me very well."
• "The waiting staff were super friendly and casual."
• "Service was fantastic (special shout out to Michael)."
• "The staff were courteous and efficient."
• "Friendly and efficient service."
• "The entire team are happy in their work, smartly dressed and so polite."

Cons:

• "Service was a tad slow."
• "Service was slow given how quiet it was."
• "Our table (booth style) was situated right beside the door leading to the toilets and the constant traffic and banging become extremely annoying."
• "Service was poor on this occasion. 15 minutes to take a drinks order."
• "Unacceptable wait time for food."
• "Waited ages for drinks which they got wrong and eventually arrived after starter."
• "We've now been sitting for an hour waiting for our food."

Food Quality

Pros:

• "Shared the waygu burger and it was excellent."
• "Food of a high standard, well presented and fresh and fairly priced."
• "Had Outstanding steak and sticky toffee was best I’ve had."
• "The food was made to its usual very high standard and chef Kayla never lets us down."
• "The food was just perfect."
• "Food was Amazing."
• "Both dishes were outstanding especially the calamari which, like the fish, was really nice and crisp."

Cons:

• "The food we got was average at best. Yorkshire puddings were burnt and my fish was bland."
• "The fish was tasteless and the batter was wet."
• "Food took long to come out and when it did we received it cold."
• "Potato and leek soup was flavorsome, but unfortunately served only tepid in temperature."
• "The prawn linguine tasted of nothing despite being labelled as a star dish."
• "Pizza was drenched in oil, veggies that were supposed to be roasted were raw."
• "Fish and chips were ok, slow cooked beef was very nice but the honey roasted carrots were rock hard and inedible."

Ambience & Decor

Pros:

• "Very nice country location, well kept gardens with lots of dining tables and a gazebo."
• "The hotel room itself was beautifully decorated, very clean with all the facilities you could need including tea coffee and biscuits, dimmed lighting was a big win."
• "Oldy worldly feeling...Relaxed and comfortable."
• "A beautiful setting -- some lovely meals and drinks at a reasonable price!"
• "Beautiful decor and original features."
• "Decor in the restaurant is lovely."
• "It’s a lovely place to sit in with the numerous log fires around and the Xmas decorations are now up so it’s a very warm and cozy atmosphere."

Cons:

• "The carpet was strewn with debris."
• "Very poor a hotel is being built next door... it was really noisy."
• "The 'smart' TV doesn't have any apps installed so you can basically only use it as a regular TV."
• "Our group sat down at an unclean and wobbly table complete with a single wilted flower in a bottle and no xmas crackers."
• "The only down side seemed to be that it lacked a bit of atmosphere."
• "We were left to stand outside in the pouring rain."
• "Very disappointing Christmas lunch."

Value for Money

Pros:

• "Good place to even sit and enjoy a drink."
• "Great range of meals available inc vegetarian options."
• "Fantastic place to eat, very accessible, free parking, food was excellant and great value for money."
• "Not expensive and well worth it."
• "Food was fab and reasonably priced."
• "The food was beautiful and the staff were so welcoming."
• "The food in here was surprisingly good!"

Cons:

• "Didn't feel it was good value for money."
• "Priced on the high end for overall experience."
• "It's a tad pricey in my opinion."
• "Food wasn't anything to write home about and wasn't cheap so wouldn't hurry back."
• "We did think that it was quite expensive considering that the quantity of food was quite low in some of the dishes."
• "Ordered for delivery via Uber eats... Food was also lukewarm had to heat up along with making my own yorkies 😕 really disappointed especially for the price almost £50."
• "Part of our food order was forgotten and my £9.50 salad was missing an ingredient they'd run out of but I was still charged full price."