Delhi's Winter Reviews Summary

Service

Pros:

• "Gautam our host for the lunch was so polite and made sure we had a pleasant experience."
• "Absolutely loved this evening at Delhi’s Winter - Gillian especially made the evening so streamlined and attentive! Super evening and the food was exceptional."
• "The staff are very friendly and kind especially Rehman who gave us great advice and recommendations on what to get!"
• "The food was delicious but it was the service that really was the unique selling point for me."
• "Amazing food and hospitality at Delhi Winter's. Typical North Indian cuisine."
• "Very friendly helpful service too...so glad this restaurant is local for us!"
• "All of that was served up by excellent staff with friendly and efficient service."

Cons:

• "I found the waiter to be quite rude."
• "But it has come across rather rude. Not a single greeting. Flat and muted tone."
• "The food was fine but small and the customer service wasn't great."
• "Really poor, the last 3 orders I made via just eat was late but not just 15min no no I'm talking well above 1hr late, spoke to the indian man didn't even listen or apologise."
• "Service was very good, almost too attentive especially from owner? who was very chatty but didn't listen to what we asked."
• "Staff need to get their acts together. Won't be back."
• "The restaurant was freezing, the service was slow and impersonal."

Food Quality

Pros:

• "ever since my friend introduced this place to me, I have become regular customer, I really love the way they do their food as its very fresh which you can see and taste, tender meat, sea food cook at perfection..."
• "There are varied starters and all are very fresh and tasty."
• "Probably the best Curry I've had in 30 years."
• "Food was delicious as usual. Tandoori salmon, monkfish tikka, chicken chettinad and lamb jalfrezi were all lovely."
• "Really tasty dhal makhani and the chilli garlic nan."
• "Food is divine in this restaurant! Fresh, tender, aromatic and delicious!"
• "The food at Delhi's Winter is always amazing - I've been working my way through their menu over the last couple of years and I've loved literally everything I've tried so far!"

Cons:

• "Food was just OK. Nothing to shout about."
• "Curry was great but beforehand whilst looking through the curry stained and sticked menus I had the fear of food poisoning."
• "Sadly our food last night was significantly below par."
• "The chicken in both mains was hard and the chettinad was a disgusting brown congealed gravy."
• "Oh, and one of the Naan breads wasn't cooked properly (dough)."
• "The samosa tasted like toothpaste, the chicken saag was disgustingly salty and souplike, the chicken korma was way too spicy for a delicate tongue, and the byriani was thick and stodgy."
• "The Chicken Tikka Masala was in an obviously watered down sauce. Not rich, not creamy as advertised."

Delivery & Timeliness

Pros:

• "Great place for authentic Indian cuisine. Takeaway is always a quick service."
• "Ordered takeaway. Apart from the wait, the food was amazing."
• "Always a great experience at this restaurant. Service is Excellent."

Cons:

• "Delivery is terrible pre-ordered at about 1145am for a 1pm delivery and it came at 10 past 2."
• "Waited an hour for takeaway (we had ordered 4 starters) but the whole experience from start to finish was terrible."
• "I cannot put into words how disappointed I was with the delivery I received last night from this restaurant...but I’ll try: After nearly a two hour wait for the food to arrive."
• "However our takeaway on Friday 15th nov was very disappointing. We ordered the Goan fish curry and the Kerala Prawn. We have had these dishes before and they were excellent. However this time the fish was not Monkfish but I believe Tilapia and not much of it. The prawn curry was lucky to have around seven prawns in it."
• "Ordered 1 meal to be delivered and it took 2 hours and when it got here it was wrong."
• "Good food but be very careful because they do not tell you that you get a free bread or rice with every main dish and will just charge you extra if you order any!! Long delivery times as well- 1hour 25 minutes."
• "Order accepted at 5.15pm its now 6.45 and no sign of my order. I stopped ordering from here due to late orders and no communication 2 years ago. Thought id try again. Big mistake it appears."

Ambience & Atmosphere

Pros:

• "The atmosphere was good."
• "One of the best dining out experience's we have had for a while. Gorgeous food, lovely chilled out atmosphere and friendly service."
• "So had our works Xmas meal out here today at 3pm. First time eating here and would have to say, it was 🌟🌟🌟🌟🌟 all round. Great atmosphere. Great service. Great food. Great value."
• "A right guid rammy of contented diners gives the restaurant a loud soundscape."
• "A lovely restaurant, we had not booked and were welcomed with a friendly smile to a table for two, lovely atmosphere."
• "All Covid-19 regulations are strictly adhered to. The powder rooms spotlessly clean too."
• "Nice balance of spices, sensible sized portions, friendly staff and relaxing atmosphere."

Cons:

• "Dated decor, bit grubby."
• "The restaurant was freezing, the service was slow and impersonal."
• "Restaurant cannot cope when it’s busy and ordering systems are chaos."
• "We were still disturbed by the loud shouting and screaming of those other groups, who were presumably drunk."
• "Cannot in good faith recommend this restaurant to friends and/or family...either save your money and cook from home, or look further afield for a more enjoyable Indian experience."
• "Sad to say, very poor service received last night. Only two staff serving and they couldn't cope."
• "Staff were rushing around, seemed a bit frantic."

Value

Pros:

• "Still a great restaurant but my favourite dish the goan fish curry not on the new menu but the new menu is very competitively priced so great place to eat out if budgets are tight."
• "Over from Manchester and always eat at the curry mile but this is in a different league, absolutely beautiful food and very reasonably priced.staff a delight"
• "Good number of Indian delicacies served here at affordable prices. Tastes wonderful."
• "great value for lunch options £ 5.95 buffet two course with the great quality and flavours its unbelievable how can food be so nice and the far much at lower price..."
• "Price wise very reasonable for what we had including drinks."
• "The food is absolutely delicious, beautifully cooked and the flavour of the dishes are phenomenal. On top of that the prices can’t be beat, especially the lunch deal."
• "It's fantastic Indian food. Consistently great every time."