Address: 42-43 Lower Marsh, London, SE1 7AB, United Kingdom
Phone: +442039036983
Rating: 4.3
based on 260 reviews.
Menu Variety and Quality
Pros:
"Excellent menu choice, very tasty, loved the variety of side options too."
"Great Balance breakfast! Great breakfast which explains why it is so busy."
"The salads look great, I will be popping back one lunch time."
"One of my favourite lunch spots in Waterloo, the main/salad mixed plate option works great with delicious mains and an array of salads."
Cons:
"For the price and the atmosphere I was expecting the food to taste really amazing. Sadly I was disappointed."
"The food was okay, and fairly priced. There was a chaotic/unorganised atmosphere."
"The customer service was excellent. Very helpful, we got their around 9am and pancakes, vegetarian burger fries and cheesy sandwich, teas and their energy drinking with turmeric ginger was amazing 👏 loved it."
Service and Staff Friendliness
Pros:
"Staff also very friendly and helpful."
"Cheerful service and well proportioned interior."
"Friendly and quick customer service."
Cons:
"Service of drinks is slow, altho the food is very fast."
"Terrible ordering system. Queue to order which means that one of your party spends half an hour waiting in a queue alone rather than being able to catch up together and order table service."
Atmosphere and Location
Pros:
"Very well located near Waterloo station, this local coffee shop offers a wide choice of day drinks."
"The location is just outside of the Waterloo station, so it's very easy to reach."
"A great find. Never been before and now I have been once over two consecutive weekends and I have not been disappointed."
Cons:
"Tables are quite close together so you can’t really have private conversations."
"The atmosphere looks good and you think the food will be as good quality as the space it is in. But no."
Value for Money
Pros:
"Price was ok, maybe some plates a bit overpriced."
"The food is made well, seasoned well and just tastes clean. The atmosphere is upbeat and there is a zest for life that you can feel from the brilliant customer service and the care taken to make the food."
Cons:
"For £13.95 for 4 items (pancakes, bacon, sausage, fried potatoes), but the whole thing tasted like it’s been precooked."
"My only concern is that it is a tad overpriced compared to nearby places."