The Real Greek - Muswell Hill Reviews Summary

Customer Service

Pros:

• "Upon arrival we were warmly welcomed by the staff and the manage."
• "The staff was extremely friendly, the restaurant very flexible (appreciate this!)."
• "It is always nice to have a chat with the team."
• "The customer service was amazing. I had Valentina who tried her best to accommodate me and my husband."
• "Our waiter, Harvey, went out of his way to be helpful, he recommended us wines and a thorough run through of the dessert menu."
• "Service is pleasant and attentive."
• "Harvey, our waiter was fantastic. He recommended the sublime pecan and caramel cheesecake, and made sure our son was well catered for."
• "Staff very friendly and efficient."

Cons:

• "Apart from the poor service, the food was atrocious."
• "Very slow service but the food was good, albeit with small portions."
• "Priority is given to food delivery app riders as opposed to guests who sit in."
• "Ordered for delivery first it turned up very late and everything was very cold the quality of the food was awful."
• "We won’t be ordering from here again.... this was our first time and we placed our order with UberEats (and wasted a promo code we had)."
• "Staff were really nice but they were under staffed and you could tell they were really struggling at times."
• "The waitress actually told us we had to put it away or she would take it from us??? She spoke to us as even we were kids!"
• "The service was fantastic and the waiter was great, the food was delicious, however, my GF and I had food poisoning the next day."

Food Quality

Pros:

• "The food here is so delicious, it felt like being in Greece!"
• "Their greek salad was delicious and so was the calamari."
• "The food was tasteful, well balanced, and well presented."
• "The food was absolutely amazing, and perfect portions."
• "Our food/meal was absolutely delicious! They have a wide selection and were certainly spoilt for choice - the food was seasoned and cooked extremely well, perfection!"
• "Excellent food! Lots of it too! We left so full."
• "All the food was fresh, delicious and expertly prepared, good portions and reasonable prices."
• "The food is simply amazing. Absolutely tasty!!"

Cons:

• "I am Greek and the chicken was nothing like the actual chicken is souklavies instead it’s some random dry, disgusting chicken."
• "Today I have received a food delivered by UberEats and this food I would not feed to my worst enemy. Burned meet, cold, dry, just unacceptable."
• "Quality is poor and food isn’t as nice or well presented as it looks on the pictures."
• "The food was atrocious, I've served my cat better meals."
• "This has got to be the worst Moussaka I've Ever had in the whole of my life! What the hell was that inch layer of beechamel slop!"
• "Ordered via deliveroo. The food arrived on time and the restaurant added nice touches like happy new year on the paper bag. The food was very well made but unfortunately there was not enough of it."
• "The food was burned, very small portions (the box full of tasteless bread)."
• "Ordered takeaway for my family. Waited over an hour - sent several messages that items were being prepared. Then order was cancelled."