Tuk Tuk Horsham Reviews Summary

Food Quality and Taste

Pros:

• "The food was absolutely delicious, came quickly even with us being a large group."
• "Really fresh and tasty so much so you can tell the ingredients are authentic and of the highest quality."
• "The Nasi Goreng was fantastic, so fresh and full of flavour!"
• "Delicious food, fresh ingredients and really nice flavours, will definitely go again😋"
• "The chicken pad thai was delicious, its wasn't too oily and had a mix of spices."

Cons:

• "Pad Thai was lacking a little in flavour."
• "Almost £20 for a firecracker rice and chicken, with what look and smell like frozen squid rings, and certainly not panko."
• "My pad thai seemed to taste like it was fried in dirty oil."
• "Sadly there was too much cayenne, sambal in the Bami Goreng. This dish was too hot - spicy."
• "First time eating here & not massively impressed. I had Penang chicken curry, the sauce was ok but the chicken was really chewy & overcooked."

Service and Staff

Pros:

• "Staff was accommodating and helped with the decision to choose which meal to get."
• "The service is also very friendly here."
• "When we stepped into the store we was greeted with a smile and asked if we wanted to order."
• "The staff was attentive and friendly, creating a welcoming atmosphere."
• "The people who own Tuk Tuk are very kind and make you feel welcome."

Cons:

• "No apology, nothing. Won’t be going back."
• "Appalling service. Waited 85 minutes for a delivery that was supposed to be 'within the hour'."
• "I felt a little disappointed that I wasn't offered a replacement or a refund, and they didn't seem particularly apologetic for the mix up."
• "When we called to find out what was going on we were told to wait and then left with the handset at their end apparently on the counter with shouting in the background for another five minutes."

Variety and Options

Pros:

• "There is a wide variety of food choices."
• "Amazing food. Big portion sizes."
• "Very few restaurants that have this type of fresh quality and customer service."
• "They serve lunch set meals for a cheaper price which is a must try for those wanting to try."
• "They have a great selection of different styles of foods as well as a nice collection of different bubble tea flavours."

Cons:

• "Please add Indian food to the menu though!"
• "Had better pad thai elsewhere, but the Thai red curry knocked everything else out of the park."
• "Third time I was sad to see the red curry was off the menu - will this be coming back?"