Mr Basrai's World Cuisines Edinburgh Reviews Summary

Service

Pros:

• "The service was wonderful, so welcoming."
• "Staffs are friendly and tided and kids friendly place."
• "The staff are always friendly and helpful also."
• "Staff are friendly and well knowledged and best of all smiled."
• "Good friendly staff and sensible approach to Covid rules."
• "The girl looking after our visit was friendly helpful n attentive."
• "Service was 10/10."

Cons:

• "If you really appreciate your hard work money, go somewhere else. No value for money at all."
• "Staff barely understand or speak a word of English and are not friendly at all."
• "When I ordered my meal, it quoted 35-40 mins delivery. This was was a factor in me choosing to order from here. Delivery took about 95minutes."
• "Staff were yelling in the kitchen constantly and wasn’t a very pleasant dining experience."
• "It was apparent he was dissatisfied with her which I feel is very unprofessional."
• "Although was ignored but a man behind the desert station who was talking on the phone."
• "The owner sitting at a table and serving customers with no mask at all."

Food Quality

Pros:

• "Brilliant restaurant, absolutely amazing quality food."
• "Each dish is tasty with flavour and presentation, with tender pieces of tandoori chicken glistening in the light and plump dumplings ready for eating."
• "Tandoori chicken super."
• "The food here is tasty; a feast for the senses, offering a symphony of aromas, textures, and tastes."
• "The food was fantastic, we went on a Sunday. Brilliant selection of almost everything they normally have."
• "A wide range of cuisines including, pizzas, dosa, naan breads, Indian chaats, sea food bar, tandoori, sushi, rice varieties, lots of curries, pasta, noodles bar, salad bar, live grills and all the dishes we tried were good."
• "The quality of the chicken pieces was superb. These were absolutely delicious, albeit a tiny bit hot but that was fine."

Cons:

• "Worst Indian food with no sense of salt to be put in, plus the quality of food is also problematic."
• "The food was barely warm and usually very dry."
• "Most of the food was spicy (not just a little but a lot)."
• "Most of the chicken and seafood were smelly and tasted really bad."
• "Whilst there's loads of food there isn't a huge range of food. Lots of currys & Chinese food that all taste similar to each other."
• "The naan bread was dry and quite hard."
• "The food was atrocious. Brick hard chicken, meat that had dried out."

Ambiance and Cleanliness

Pros:

• "The place is quite spacious."
• "It’s classy and one of the best dining places in the city."
• "Place was spotlessly clean."
• "Clean neat big super nice place."
• "Love the atmosphere and ambiance."
• "Great atmosphere."
• "The atmosphere is good, clean plates and cutlery."

Cons:

• "The hygiene was sub par at best."
• "Too bright for a restaurant atmosphere."
• "Very dirty place. Under the table there were so many stains. Glasses given were not clean as well. They had a bad smell in them."
• "Toilets were dirty needs a good clean round sink area."
• "Finger prints on all over the glass windows also floor require better cleaning."
• "The washroom areas need some cleaning."
• "The restaurant would benefit from a clean and maybe a paint in some areas."

Value and Discounts

Pros:

• "I think you can also get around 5% discount on your bill if you show your student ID card on working days."
• "You get a discount with your Blue light card as well which is a plus point."
• "STUDENT DISCOUNT AND NHS DISCOUNT AVAILABLE."
• "15% Discount to college students on weekdays and 10% for NHS & Police."
• "You get 10% discount if you show your cinema ticket."
• "Received 50% off as well on food and soft drinks due to the #eatouttohelpout scheme."
• "Kids eat free in January which was great as they were still on holiday."

Cons:

• "Don’t waste food as you will be charged."
• "Over priced."
• "How can you charge full adult price for an 11 year old!!!"
• "Paid £20 per head just for food without drinks and couple people didn't eat at all."
• "18.99£ doesn’t cut for fusion food which although you can’t eat as much as you want but really in essence is not worth 18.99£ for a taste or value perspective."
• "Price is 16.99/head but not worth that."
• "But, it's worth the money I spent there."