Little COSMO | All You Can Eat World Buffet Restaurant, Newcastle Reviews Summary

Food Quality

Pros:

• "the food was absolutely incredible, every dish was full of flavour and more-ish"
• "Food was delicious and well stocked throughout."
• "The food was really lovely, and there was a great variety which is what you'd expect to see from a world buffet."
• "Food was lush and so much to choose from."
• "Food was hot, fresh and plentiful!"
• "The food is great in taste."
• "Food was good, a wide range to choose from."

Cons:

• "The food is very limited. It’s extremely disappointing"
• "Food was bland, cold and there was very limited choice as food was not being replaced."
• "Food was awfull."
• "Food quality was abysmal, very overpriced."
• "Food was disgusting, literally tasteless, like even the garlic bread"
• "Most of the food was cold and bland"
• "Horrific quality food, the steak was chewy like rubber, the duck with pancakes was tough and overcooked."

Service

Pros:

• "Great customer service from beginning to end."
• "The server was very polite and friendly and explained the experience to us as this was our first time."
• "staff did a phenomenal job like wow this is what customer service should be"
• "Staff were friendly, fast and efficient and there was always lots of food available."
• "Staff are fantastic and friendly. Highly recommend"
• "Staff were amazing, extremely friendly with fast service accommodating any needs of the table."
• "Staff are kind and attentive asking if everything is ok can't fault them they are working hard and doing a good job."

Cons:

• "He took 20 minutes standing on my table trying to get my bill."
• "Staff not particularly helpful."
• "Mostly unhelpful staff"
• "However the service was pretty bad."
• "The staff working around the kitchen and collecting plates looked miserable and like they didn't want to be there."
• "The service was terrible, loads of staff walking past our table but not taking plates away."
• "When the time is up the staffs asked us to leave in a disappointingly rude manner"

Price

Pros:

• "It's a little pricier than some other buffets at £19 a head for dinner."
• "Overall we had a great experience here, it’s good value for what you get with loads of choice on the food and cuisine."
• "Decently priced."
• "I think at £18.99 an adult it is fantastic value for money too, you would pay more than that for a main and a dessert in other restaurants."
• "Drinks are good value - about £4 for a refillable fountain drink so no worries about running out of beverage."
• "If you love a variety of foods it's worth the money."
• "not bad for price"

Cons:

• "The addition of the service charge on my bill automatically is also a major turn-off."
• "There is no reason on earth why I will ever pay a premium price of £23.50 including a drink and automatically added service charge to the bill, for this low quality buffet."
• "Overpriced to hell £50 for 2 drinks and 2 buffets."
• "We paid around £87 for 3 of us, basically bought a pile of chips and cheap desserts."
• "Paid around £50 for two of us to have half a plate of food then leave, definitely won't be recommending to others."
• "Expensive for the quality of the food and drink and also drinks don’t come included with the buffet price which tipped the pricing over the edge."
• "£18.99 per person is an absolute joke, Cosmos should be embarrassed by all of this."

Ambience

Pros:

• "The inside is looking very nice and tidy."
• "The restaurant has friendly ambience."
• "The place is clean and nice to site in."
• "The place looks nice. Comfortable setting."
• "Very stylish restaurant."
• "Clean place."
• "The restaurant is to high standard of cleanliness."

Cons:

• "The place itself was too congested with too many people around. There wasn't any space to even sit in a relaxed manner and enjoy the dinner."
• "The seats were that close together you could have stabbed your fork into your neighbours food!"
• "The space of the Restaurant is not ideal for a buffet system, everyone is too cramped up."
• "It's very crammed to the point that people keep knocking into you."
• "The tables are very packed in so not much room to get around, feel you are very close to the person behind you and to the side of you!"
• "The seating arrangement was very cramped, making it a challenge to enjoy the meal comfortably."
• "The place was very noisy, too- between that and the ticking clock from when they seat you, there's no relaxation here at all."