The Ravensbury Reviews Summary

Food Quality

Pros:

• "Food was excellent especially the Indian lamb chops."
• "The food was great...very generous portions."
• "Food is very tasty and portions are plentiful."
• "The food itself was excellently cooked and the portion sizes were incredibly generous."
• "Food was amazing. Good portions, lovely flavours."
• "The food was so tasty everything that we ordered was delicious."
• "The food was really lovely. Full of flavours."

Cons:

• "Food wasn't particularly hot... possibly the kitchen is on the other side of Mitcham Common."
• "Chicken briyani got too much ghee, not satisfied at all."
• "Some dishes were warm and not hot when they arrived on the table."
• "Food didn't taste as good as before, although relatively okay."
• "Food - Average with 3.5 star as the items ordered were too oily."
• "The food was not as enjoyable as it had been previously and I found it much greasier than before."
• "The food was either very salty or bland."

Service

Pros:

• "Attentive staff and great atmosphere."
• "The service was excellent, some great happy, efficient, smiling and friendly waiters."
• "We were welcomed by the lovely Anna who provided excellent service, including fantastic recommendations."
• "Service was very very quick."
• "The service was great. Staff came over every now and then just to see if everything was ok or if we needed anything."
• "Our waitress ANNA was patient and friendly and offered up excellent customer services."
• "The staff couldn’t be more attentive and the place was extremely busy."

Cons:

• "The service was the let down with the 5 waiters not really interested despite us being one of the few eating at that time."
• "Service is ridiculously SLOOOOOOOW."
• "Service not great either, we had to wait 30 minutes to be served."
• "The service was very slow."
• "Service is the worst. The arrangement of tables is horrible."
• "Pathetic service and I would never ever recommend this to anyone."
• "Service was outrageous. 40 min to get a drink another 40 min to get a starters."

Ambience and Decor

Pros:

• "The Ravensbury has a very beautiful interior as the enter."
• "The garden area is lovely to look at, nice and spacious."
• "The restaurant itself is lovely."
• "The venue and the ambience was amazing."
• "The venue is lovely and very well thought out, looks very pleasing to the eye."
• "Wonderful ambiance and good food at a fair price."
• "The interior work should really be appreciated."

Cons:

• "You simply cannot eat dinner there, the light feature above gives you a headache."
• "The managers were extremely rude."
• "A cocktail served with rotten strawberry with fungus."
• "I wasn't impressed by the restaurant decor."
• "The chairs and cutlery were dirty and the general attitude of the manager was very off putting."
• "The whole place looked poorly maintained with flooring looking old and dirty in places."
• "But the ambience was terrible ..very bright lights, tables pushed together, in a very tight space with no background music."

Value for Money

Pros:

• "The prices are reasonable."
• "Finally prices were good considering the dishes were large."
• "Spirits' prices affordable."
• "Food was pricey but worth it as the portions are quite big and food was tasty."
• "Great value for money, presentation and customer service on point."
• "Reasonably priced for the quality of the food and quantity."
• "The food was reasonable price and the portion size was good too!"

Cons:

• "Very expensive even without the 12.5% service charge that is added to everything!"
• "Drinks are overpriced!"
• "Very expensive for what it is."
• "The price of the food was more than deserved for the dishes we ordered."
• "Already a pint Asahi beer cost you eight pounds (probably the most expensive pint of beer we have ever had in Surrey)."
• "The prices were very high for the standard of the dishes."
• "Prices above average but worth it as it's somewhere you wouldn't go often."