"The welcome by the gentleman in the office was brilliant. A very Scottish accent, friendly and very helpful."
"The staff were really super and very helpful, always cheerful and chatty."
"Really friendly welcome from the caretaker, very helpful and chatty."
"The staff were very friendly and the facilities were excellent."
"Very friendly staff."
"The staff where very helpful when needed well done for their effort."
"Friendly staff very helpful."
Cons:
"Staff not particularly welcoming and everything looked as though some TLC was needed to bring it back up to scratch."
"One staff member showed no empathy at all."
"When I enquired as to when it may be back on when we came back the lady in reception said 'your guess is a good as mine'."
"Lynsey... loved the sound of her own voice, not approachable and very standoffish."
"The staff are kind."
"The staff were so very helpful and offered fantastic customer service."
"Staff were helpful and warm."
Cleanliness
Pros:
"Spotlessly clean showers and toilet facilities, quiet site in lovely surroundings."
"Toilets and showers very very clean."
"Exceptionally clean toilet and shower block with lovely hot showers."
"The toilet facilities were clean and the manager Allan was the nicest man I have ever met!!"
"Facilities spotless with everything in good order."
"The toilets and showers are absolutely spotless, great if you have children as there is trees to climb and the park to play on."
"Facilities were the best I have encountered with a spotless toilet block."
Cons:
"The toilet block was consistently dirty- only cleaned once a day - for the amount of visitors this was no way enough - no hand soap, dirty toilets, no hand towels, debris over the floor and mould growing on silicone and ceilings."
"The grounds were poor and not very well maintained, put it this way pitching would have been impossible."
"Toilets were sometimes a mess but were cleaned at least once a day."
"The toilets and showers are ok but the hand dryer hadn't been properly cleaned in a long while so makes you wonder what else they are missing."
"Toilets were a bit messy later in the day."
"No heating in toilet block so cold in October and couldn’t dry any clothes etc."
"People not controlling their dogs from barking at everything."
Facilities and Amenities
Pros:
"Grounds were beautiful and the hikes around the area were really fun for us."
"This is a lovely affiliated site. Set in & around what was I presume a walled garden long ago."
"The site is beautiful, with most pitches being set within a walled site."
"Beautiful campsite, very clean and spacious."
"Spacious pitches, lovely grass, walled and hedged spaces."
"The children’s play area is fantastic and the site is split into nice walled sections."
"Shop with essentials, covered bbq area if it rains!"
Cons:
"Would have liked a shower inside or closer to the hut."
"Only two showers in male block (4 in women's, I think)."
"NOT PLEASED AT ALL- NEED A REFUND AS NO HOT WATER FOR SHOWERING OR WASHING UP DISHES ON FRIDAY 10 JUNE."
"Unable to connect to wifi at the tent pitch."
"No fully-serviced pitches and a bit of a queue with only one way in and out."
"Wifi was very poor."
"Position of Tent pitches. Felt like tents campers were not welcome."
Location and Surroundings
Pros:
"We went for an amazing 2 hour walk straight from the site with loch views and a stroll through the forest."
"Site very well maintained."
"The surrounding woodland and estate was stunning."
"The location is fantastic for walking through woodland around Blair Drummond estate."
"Great location for Blair Drummond Safari Park."
"Lovely location on the estate of Blair Drummond with multiple walking paths."
"Location within a walled garden was idyllic."
Cons:
"Just wished I knew we needed a long Ariel wire for tv had no signal."
"The camping pitches were close to the road outside the caravan site so you could hear the traffic."
"I didn't get great hot water but it might have been the time of day I was taking a shower."